4 Replies Latest reply: Sep 21, 2013 10:52 AM by TT32872
QuestionsQuestionsAnswers Level 1 Level 1 (0 points)

I started the latest upgrade. Apple TV indicated the upgrade was a 2 step process and not to unplug Apple TV. It was taking a while so I wasn't paying attention. I briefly saw and image on the screen showing an Apple TV with a USB cord to iTunes. There were no words. Being busy, I came back to find the image gone and Apple TV dead.


Am I to unplug and plug into iTunes? I have never had to do this with any of the other upgrades. Kind of cryptic what to do since Apple said not to unplug during step one... Am I to unplug and plug into iTunes or is something else going on?

Apple TV (2nd generation)