HT204380: Use FaceTime with your iPhone, iPad, or iPod touch

Learn about Use FaceTime with your iPhone, iPad, or iPod touch
Shantanufromkol

Q: Facetime problem in IOS 7

Usually in iOS6, I had the option of choosing to FaceTime a mobile phone number or an email. These two options were available no matter if the email and the number was stored under the same contact name.

However, after the update, I find that there is only one FaceTime button per contact regardless of how many emails or phone numbers I have stored for that particular contact.

The problem here is that sometimes FaceTiming a phone number or an email is different. For example, my sister has an iPhone and an iPad. I would FaceTime her iPhone with her number and FaceTime her iPad with her email. (The same is true for MANY of my contacts).

Since there is no option to choose between entries anymore, I have to create separate contacts for the same person in order to FaceTime each of their devices.

How to select like before

iPhone 5, iOS 7

Posted on Sep 21, 2013 8:21 AM