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My iPhone 5 won't charge after iOS 7 upgrade?

I have a iPhone 5 and this morning i upgraded it from iOS 6 to iOS 7. When the battery was low, i had to put it on charge. After 2 hours i checked bu it was still switched off. Before my battery died, i put the charger in and it said "This cable is not certified".

How do I fix this?

iPhone 5, iOS 7, iPhone 5 64GB Black

Posted on Sep 21, 2013 8:30 AM

Reply
52 replies

Nov 27, 2013 1:09 PM in response to TheTVwatcher

Same thing here. I purchased a new Apple cable from MacMall, got it the next day. Still wouldn't charge the phone. Searching around I found this link: http://thebigboss.org/guides-iphone-ipod-ipad/dfu-mode to reset the phone in DFU (Device Firmware Upgrade) mode. Never saw any action on the phone itself, but the iPhone in iTunes allowed me to Restore From Backup. Sounds scary due to their constant reminders that you'll be losing everything on the phone and have to repurchase all your downloads. Luckily, I'd backed up to the cloud as well as my computer, so I'm pretty sure I'm golden. The restore went without a hitch, I had to go through the complete iPhone setup, but the phone was charging throughout the restore, and EVERYTHING IS THERE!


I don't know if the cable was the problem or not. My wife's phone quit charging last week. Her iPhone5 is three months newer than mine, and that's when I bought two cables, figuring mine would crap out any second. The new cable fixed her problem — FWIW, that old cable wouldn't work on my iPad, either, but the new one does.


Anyway, THIS WORKS! Give it a shot. Be sure to backup to the cloud or your computer first. Naturally, I take no responsibility if the DFU or restore mess up your life completely—I'm just trying to help out!

Dec 15, 2013 7:21 PM in response to JKROLLMAN

JKROLLMAN


This solution definitely worked for me! This also explainst why the problem was getting progressively worse!


Also, can't believe how much lint was in there... if any others place the phone in their pocket, be sure to try this.


With a toothpick, GENTLY clean the inside of the connector. I made sure to stick to the top side, since the pins of the connector are on the bottom. Once the cable was able to seat properly in, it worked like a charm!

Jan 23, 2014 8:09 AM in response to TheTVwatcher

The only thing that works reliably for me is to pop out the SIM card while charging. Otherwise, some combination of halfway shutting it down and popping it in when the red slider comes on asking you to shut your phone down comes up (but that is not reliable).


Like other people have said, this whole thing has been a huge, huge disappointment. I will never feel the same about this company's products.

My iPhone 5 won't charge after iOS 7 upgrade?

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