My USB ports aren't working. I can't use my mouse or keyboard. My iOS is pre- snow leopard thus wireless devices don't work either. Suggestions?
USB and Firewire information:
Firewire Port failure:
Thanks for the info but none of that helps me. The imac is on but I can't interact with it.
Exactly what Mac do you have and what version of OS X?
24" imac. I think the iOS is 10.5.
Please click on the Apple icon top left of your menu bar, then on 'about your Mac' and quote what it says there. Do NOT post the serial number.
I tried to reset the PRAM by restarting it and immediately pressing and holding the "Command," "Option," "P" and "R" keys on the keyboard. I hear the startup chime three times but still nothing.
Klaus, I can't click on anything. The mouse isn't recognized by the Mac.
Try an SMC reset as well:
Resetting the SMC (System Management Controller) on Intel-based Macs:
Again, I can't do either of those since I can't click on the Apple.
Take it in for repairs.
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