jeanpierre1905

Q: I can not restore because I can not turn off Find my Iphone

Hello,

 

I'm using iphone 5 with ios 7. I just upgraded ios 7 today. after upgrade I realised that passcode was activated before upgrade I was not using that feature. I forgot my passcode so I got my phone disabled for a while. I searched the discussions and saw that I need to restore and then restore from back up to have the passcode to disable. When I try to restore my phone I got the below message:

 

Find My iPhone must be turned off before “Jean” can be restored.

Go to iCloud Settings on your iPhone and turn off Find My iPhone before restoring your iPhone.

 

I can not turn off Find my Iphone because my phone locked and I forgot the passcode.

 

Anyone can help?

iPhone 5, iOS 7

Posted on Sep 21, 2013 8:46 AM

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Q: I can not restore because I can not turn off Find my Iphone

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  • by iDavid ,

    iDavid iDavid Jan 10, 2014 2:04 PM in response to Fabio984
    Level 1 (10 points)
    Jan 10, 2014 2:04 PM in response to Fabio984

    Yes, DFU mode bypasses icloud request to turn off "find my iphone"

    Itunes detects the iphone or any device in "recovery mode" and displays a message saying "iTunes has detected a device in recovery mode, you have to restore this device before you can use it".

    The only option that itunes gives you is "restore"

    And scince DFU mode prevents the iphone to boot up completly, there is no way itunes can detect that the "find my iphone" is turned on.

     

    Thx, let me know if it helps

  • by Fabio984,

    Fabio984 Fabio984 Jan 10, 2014 2:13 PM in response to iDavid
    Level 1 (25 points)
    Jan 10, 2014 2:13 PM in response to iDavid

    If the find my iphone is turned on, after restore with iTunes. The iPhone wi ten on an drill asks you iCloud email and password. I wish I was wrong, but it's true. The restore worked in iOS 6 to delete the iCloud account. With ios7 it doesn't.

  • by TJBUSMC1973,

    TJBUSMC1973 TJBUSMC1973 Jan 10, 2014 2:18 PM in response to iDavid
    Level 5 (7,631 points)
    Jan 10, 2014 2:18 PM in response to iDavid

    No, DFU mode does NOT do that.  Activation Lock is not bypassed by DFU mode.

    Activation Lock makes note of the device's Serial/IMEI number and links it to the Apple ID. That information is kept on Apple server's, not on your local computer and not by iTunes.  When you try to activate an iOS device that was using FMiP and iOS 7, and the FMiP was not properly disabled, then the device will require the old Apple ID & Password to continue past Activation Lock.

     

    You really think Apple would allow iTunes & DFU Mode to bypass Activation Lock?  Then what would be the point at all?  That would be like allowing Touch ID to be disabled simply by performing a reset on an iPhone 5S!

     

    To anyone reading this thread in the future, please ignore iDavid's advice.  It is completely false.  You cannot bypass Activation Lock using DFU mode.

  • by TJBUSMC1973,

    TJBUSMC1973 TJBUSMC1973 Jan 10, 2014 2:19 PM in response to Fabio984
    Level 5 (7,631 points)
    Jan 10, 2014 2:19 PM in response to Fabio984

    Fabio984 wrote:

     

    If the find my iphone is turned on, after restore with iTunes. The iPhone wi ten on an drill asks you iCloud email and password. I wish I was wrong, but it's true. The restore worked in iOS 6 to delete the iCloud account. With ios7 it doesn't.

    I'm glad you're correct.  I'm glad that Apple has added this new security feature to deter iPhone theft.  In the past, recovery or DFU mode may have worked.  But now, it doesn't.

  • by Code3Shantig,

    Code3Shantig Code3Shantig Jan 16, 2014 9:43 PM in response to jeanpierre1905
    Level 1 (0 points)
    Jan 16, 2014 9:43 PM in response to jeanpierre1905

    TURN ON ITUNES

     

    HOLD THE HOME BUTTON AND PLUG YOUR PHONE IN

  • by revapple,

    revapple revapple Jan 30, 2014 9:37 PM in response to tomerbar
    Level 1 (0 points)
    Jan 30, 2014 9:37 PM in response to tomerbar

    Tomerbar

    thanks so much. worked

  • by aasibaloch,

    aasibaloch aasibaloch Feb 1, 2014 8:19 AM in response to tomerbar
    Level 1 (0 points)
    Feb 1, 2014 8:19 AM in response to tomerbar
  • by aasibaloch,

    aasibaloch aasibaloch Feb 1, 2014 10:08 AM in response to jeanpierre1905
    Level 1 (0 points)
    Feb 1, 2014 10:08 AM in response to jeanpierre1905

    plzzzzzzzzz heeeeeeeeeeeeellllllllllllllllllllllpppppppppppppp meee

  • by deggie,

    deggie deggie Feb 1, 2014 1:19 PM in response to aasibaloch
    Level 9 (54,563 points)
    iPhone
    Feb 1, 2014 1:19 PM in response to aasibaloch

    Help with what?

  • by guhanmathi,

    guhanmathi guhanmathi Feb 11, 2014 12:07 AM in response to tomerbar
    Level 1 (0 points)
    Feb 11, 2014 12:07 AM in response to tomerbar

    Thank you verymuch Tomerbar ... thank you so much .. The link helped me recovering my iphone ...

  • by KDFriendly,Helpful

    KDFriendly KDFriendly Feb 17, 2014 4:17 PM in response to jeanpierre1905
    Level 1 (5 points)
    Feb 17, 2014 4:17 PM in response to jeanpierre1905

    If you're locked out of your iPad and it's telling you that you need to disable "Find my iPhone".

    And... you have access to a computer that you've synced your iPad with before.

     

    Do these steps in the very specific order:

    1. Pull up itunes on your computer
    2. Turn off your ipad
    3. Plug the cord into your computer (a computer that you have synced your iPad with before)
      1. ... DO NOT PLUG INTO IPAD YET
    4. Hold down the home buttom (The iPad is off.. and not plugged in)
    5. Keep the home button pressed down.... Until I mention to release it
    6. With the home button pressed down (the circle button).... with iTunes on the computer... and with the cord plugged into the computer....  Now, plug in the cord to the iPad. (Keep the home button pressed in).
    7. On iTunes it will offer you the option to restore the iPad (This will wipe everything from you ipad unless it's backed up in the cloud).
    8. Once you've clicked "restore" for the computer to start erasing and restoring... ONLY THEN release the home button (circle button).
    9. Wait a bit.... It will do it's thing.
    10. Eventually it will restore to apple settings.

     

     

     

    If it's your iPhone... do the same thing.

  • by brookeguenther,

    brookeguenther brookeguenther Mar 5, 2014 4:47 PM in response to jeanpierre1905
    Level 1 (0 points)
    Mar 5, 2014 4:47 PM in response to jeanpierre1905

    same

  • by KDFriendly,

    KDFriendly KDFriendly Mar 5, 2014 4:49 PM in response to brookeguenther
    Level 1 (5 points)
    Mar 5, 2014 4:49 PM in response to brookeguenther

    Brooke,

     

    Please see my description for how to fix that.

  • by kienberr_anilao,

    kienberr_anilao kienberr_anilao Mar 6, 2014 10:42 AM in response to TJBUSMC1973
    Level 1 (0 points)
    Mar 6, 2014 10:42 AM in response to TJBUSMC1973

    what if my iphone is in dfu mode,,can it be tracked or located via find my iphone??thanks

  • by KDFriendly,

    KDFriendly KDFriendly Mar 6, 2014 11:05 AM in response to kienberr_anilao
    Level 1 (5 points)
    Mar 6, 2014 11:05 AM in response to kienberr_anilao

    Kienberr_anilao,

     

    I don't really understand your situation.

    This is discussing how to reset and get out of a locked screen.

    Did you lose your phone? If so - I don't know if you can locate it with find my iphone. You may want to start a new conversation.

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