mgod99
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Q: AirPort Express not found by AirPort Utility

Hi,

 

I bought an AirPort Express to hook into my stereo from my hardiwired Mac's iTunes via my linksys router. But the AirPort Express is not found by AirPort Utlility. Suggestions?

Mac Pro, Mac OS X (10.6.8)

Posted on Sep 21, 2013 9:45 AM

by mgod99,Solvedanswer
mgod99 mgod99
Level 1 (5 points)
Notebooks
A:

I think I got it. The problem was that the computer only has one ethernet port, although the other looks like one.

 

Now I have to figure out how to set up iTunes to stream.

Posted on Sep 21, 2013 3:53 PM

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Q: AirPort Express not found by AirPort Utility

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  • by mgod99,

    mgod99 mgod99 Sep 21, 2013 12:52 PM in response to mgod99
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    Sep 21, 2013 12:52 PM in response to mgod99

    The modem is an Arris, TM502G.

  • by Tesserax,

    Tesserax Tesserax Sep 21, 2013 1:21 PM in response to mgod99
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    Wireless
    Sep 21, 2013 1:21 PM in response to mgod99

    Ok, thanks for the updates on your current network.

     

    For reference, you can take a look at this Apple Support article on how to set up an AirPort Express for streaming.

     

    The goal is to configure the Express to join the wireless network provided by the Linksys. You will NOT need to connect the Express to the Linksys by Ethernet at this time. Instead, I would like for you to temporarily connect your Mac to the Express' LAN port during the set up phase.

     

    • With the Express powered-off and not connected to anything perform the "factory default" reset on it.
    • Again remove the Express from power after the reset and bring it to the same room as the Linksys router. Do not plug it in yet.
    • Temporarily connect your Mac to the LAN (opposing arrows) port of the Express, and then, plug the Express into power. Allow it time to initialize.
    • You should now be able to access the Express using the AirPort Utility on your Mac. Reconfigure it as per the support article I provided earlier. Allow it time to restart, and then, remove it from power.
    • Disconnect your Mac from the Express, and then, bring the Express to the room where you will be connecting it to the stereo.
    • Connect the appropriate audio cable between the Express and the stereo.
    • Plug the Express back into power.

     

    Hopefully, that should do the trick.

  • by mgod99,

    mgod99 mgod99 Sep 21, 2013 1:32 PM in response to Tesserax
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    Sep 21, 2013 1:32 PM in response to Tesserax

    Nothing.

     

    Do I need to remove the network cable, i.e. the ethernet to the Linksys and modem, before I do it?

  • by Tesserax,

    Tesserax Tesserax Sep 21, 2013 1:35 PM in response to mgod99
    Level 9 (54,874 points)
    Wireless
    Sep 21, 2013 1:35 PM in response to mgod99

    Sorry, but what are you referring to by "Nothing?"

     

    You do NOT need to remove the Ethernet cable between the modem and the Linksys at this point.

  • by mgod99,

    mgod99 mgod99 Sep 21, 2013 1:37 PM in response to Tesserax
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    Sep 21, 2013 1:37 PM in response to Tesserax

    Nothing = no change. It didn't work.

  • by Tesserax,

    Tesserax Tesserax Sep 21, 2013 1:39 PM in response to mgod99
    Level 9 (54,874 points)
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    Sep 21, 2013 1:39 PM in response to mgod99

    So you went through each of the steps I provided and it didn't resolve the issue ... is that correct? If so, then you may have a faulty Express.

  • by mgod99,

    mgod99 mgod99 Sep 21, 2013 1:44 PM in response to Tesserax
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    Sep 21, 2013 1:44 PM in response to Tesserax

    I considered that, but I have I've found it using my hoursemate's iMac. I got as far as connecting to my Mac but again, it didn't show up in the AirPort Utility.

     

    Is there a way to forget about this, and configure it from his computer, and then run it from mine?

  • by mgod99,

    mgod99 mgod99 Sep 21, 2013 2:00 PM in response to mgod99
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    Sep 21, 2013 2:00 PM in response to mgod99

    i.e. this didn't work:

     

    "You should now be able to access the Express using the AirPort Utility on your Mac. Reconfigure it as per the support article I provided earlier. Allow it time to restart, and then, remove it from power."

  • by Tesserax,

    Tesserax Tesserax Sep 21, 2013 2:18 PM in response to mgod99
    Level 9 (54,874 points)
    Wireless
    Sep 21, 2013 2:18 PM in response to mgod99

    Is there a way to forget about this, and configure it from his computer, and then run it from mine?

    It would be certainly worth a try.

     

    Forgetting about the AirPort Utility for a minute. With the Express plugged into power can your Mac see its wireless network? That is, does it show up in the list of networks from the AirPort icon on the OS X menu bar? If so, can your Mac connect it this network?

  • by mgod99,

    mgod99 mgod99 Sep 21, 2013 2:33 PM in response to Tesserax
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    Sep 21, 2013 2:33 PM in response to Tesserax

    My Mac has no AirPort in it.

  • by Tesserax,

    Tesserax Tesserax Sep 21, 2013 2:41 PM in response to mgod99
    Level 9 (54,874 points)
    Wireless
    Sep 21, 2013 2:41 PM in response to mgod99

    Sorry about that. Not sure how I missed that and taking you down a bunny trail.

     

    If your Mac is unable to access the Express while connected to it directly using an Ethernet cable, then it may be best to go with your suggestion to use another Mac to administer it.

     

    However, there must be a reason that your Mac's AirPort Utility cannot find the Express. One of the options with the AirPort Utility is to "Configure other..." By default, your Express will be configured to have an IP address of 10.0.1.1. Most likely your Linksys is using a default range of 192.168.x.x.

     

    If you select the Configure other option and enter 10.0.1.1 for the address can the utility see it now?

  • by mgod99,

    mgod99 mgod99 Sep 21, 2013 2:58 PM in response to Tesserax
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    Sep 21, 2013 2:58 PM in response to Tesserax

    "An error occured while reading the configuration. Make sure your Apple Wi-Fi base station is plugged in and in range of your computer or connected via Ethernet and try again. (-6753)"

     

    Are the two in/outs on the rear of my Mac Pro both the same, i.e. ethernet?

  • by mgod99,

    mgod99 mgod99 Sep 21, 2013 3:15 PM in response to mgod99
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    Sep 21, 2013 3:15 PM in response to mgod99

    And - using my housemate's iMac, the same thng happens.

  • by mgod99,Solvedanswer

    mgod99 mgod99 Sep 21, 2013 3:53 PM in response to mgod99
    Level 1 (5 points)
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    Sep 21, 2013 3:53 PM in response to mgod99

    I think I got it. The problem was that the computer only has one ethernet port, although the other looks like one.

     

    Now I have to figure out how to set up iTunes to stream.

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