ReedWish

Q: Saved messages problem in iOS 7

According to my usage I have 776 MB of saved messages, I have never saved a message how can I find and get rid of this 776 MB of so called "saved messages"

iPhone 5, iOS 7, Usage/messages

Posted on Sep 21, 2013 9:52 AM

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Q: Saved messages problem in iOS 7

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  • by Robin Seneta,

    Robin Seneta Robin Seneta Nov 14, 2013 8:26 PM in response to jcredibly
    Level 1 (25 points)
    Nov 14, 2013 8:26 PM in response to jcredibly

    I know you are frustrated- I was too but the backup software is free and the directions that @nickc25 gives in an earlier post work.  I followed those and it worked like a charm- I was nervous but I took a leap of faith and tried it.  I agree apple needs to fix it but till then this really is the best and easiest solution.  Had I not had issues with my iTunes that were totally unrelated then it would have taken me 20 minutes. 

  • by Z63amg,

    Z63amg Z63amg Nov 16, 2013 9:57 AM in response to Robin Seneta
    Level 1 (0 points)
    Nov 16, 2013 9:57 AM in response to Robin Seneta

    It tried backup bot and it's still saving messages:(

  • by critic2000,

    critic2000 critic2000 Nov 18, 2013 6:50 PM in response to ReedWish
    Level 1 (0 points)
    Nov 18, 2013 6:50 PM in response to ReedWish

    Thank you Nick!  I had 6.8 gb stuck in my messages which was, of course, driving me crazy.  When I first tried to use the iBackupBot I just kept getting messages saying I didn't have enough space on the phone then same happened when I tried the icloud/itunes backup method.  So I unsynced all my music to free up a good chunk of space, did the backup and the icloud/itunes still didn't work because I didn't have enough room so I tried the iBackupBot and it did work that time.  I've just put the music back on and it's all good.  So I've recovered all of that space, and I have to say it's nice to see over 7 gb free on my phone    So thank you Nick for sharing that work around.

  • by antjones121,

    antjones121 antjones121 Nov 23, 2013 2:09 AM in response to ReedWish
    Level 1 (0 points)
    Nov 23, 2013 2:09 AM in response to ReedWish

    I had 3gb of saved messages.after deleting them of the phone and a sync to my mac they came back. I re deleted and synced again they disappeared.. 3GB back to fill. BOOM

  • by AzzyPetite,

    AzzyPetite AzzyPetite Dec 9, 2013 8:00 PM in response to ReedWish
    Level 1 (0 points)
    Dec 9, 2013 8:00 PM in response to ReedWish

    I totally agree with everyone that is dealing with this issue, it is definitely frustrating. However, the amount of space being used by saved messages for myself is much larger than most peoples... 13.5 GB... did I mention how frustrating this has been? I've read through pages of this discussion, tried numerous solutions that were mentioned but nothing has worked so far. I am contemplating restoring my phone completely but the number of contacts that I would have to re-add into my phone is a daunting task. Maybe an Android wouldn't be such a bad idea afterall...

  • by riccardo39,

    riccardo39 riccardo39 Dec 9, 2013 11:04 PM in response to AzzyPetite
    Level 1 (0 points)
    Dec 9, 2013 11:04 PM in response to AzzyPetite

    Hi,

    about your contacts, mail,etc. I think that you can easily back-them-up/sync on any cloud service (icloud, gmail..) , initialize your device and then sync-them-back attaching to your cloud account .

  • by AzzyPetite,

    AzzyPetite AzzyPetite Dec 10, 2013 6:21 AM in response to riccardo39
    Level 1 (0 points)
    Dec 10, 2013 6:21 AM in response to riccardo39

    Hey,

    I tried to do that with icloud, like others although I had only selected mail and contacts to be saved onto icloud, with 4.3GB free, it still said I needed 9.6GB more space to be able to back up onto icloud... at that point I had literally deleted everything off of my phone (music, apps, podcasts, pictures, videos, etc). I've already decided to switch to Android, it's just a matter of a few days. Thanks though = )

  • by Bakes1138,

    Bakes1138 Bakes1138 Dec 13, 2013 6:21 AM in response to Nickc25
    Level 1 (4 points)
    iPad
    Dec 13, 2013 6:21 AM in response to Nickc25

    this aboslutley works.  THANKS NICKC25!

     

  • by tinwindow,

    tinwindow tinwindow Dec 15, 2013 3:01 AM in response to Nickc25
    Level 1 (0 points)
    Dec 15, 2013 3:01 AM in response to Nickc25

    Hi

    I really want this to work but when I do all your steps and try to restore from itunes it says that the backup is corrupt or not compatible.  What do I do!? Thanks!

  • by theFiBS,

    theFiBS theFiBS Dec 15, 2013 6:02 AM in response to Nickc25
    Level 1 (0 points)
    Dec 15, 2013 6:02 AM in response to Nickc25

    Hi Nick,

     

    I'm having the same problem as Tinwindow. After following your instructions - on the final step to 'restore backup' it says backup is corrupt. Any ideas please?

    Thanks...

  • by tinwindow,

    tinwindow tinwindow Dec 15, 2013 1:03 PM in response to theFiBS
    Level 1 (0 points)
    Dec 15, 2013 1:03 PM in response to theFiBS

    Hey I'm glad I'm not alone! Nick it's up to you for a Christmas miracle! Why doesn't apple read these and fix the issue?

  • by timkooks,

    timkooks timkooks Dec 15, 2013 1:54 PM in response to ReedWish
    Level 1 (0 points)
    Dec 15, 2013 1:54 PM in response to ReedWish

    I have 5.4GB of "saved messages" that I cannot get rid of. I don't know what to do to free up my phone

  • by tinwindow,

    tinwindow tinwindow Dec 15, 2013 10:45 PM in response to timkooks
    Level 1 (0 points)
    Dec 15, 2013 10:45 PM in response to timkooks

    Ok guys, so it may have been just a stroke of luck or I did it right.... kinda.  I did use Nick's information and the only thing I did differently was used "file quit" when I was done instead of just hitting the X.  The back up did work and the memory that was being taken was back... BUT I lost all my current messages as well, not just ones I deleted.  Nick if you have any info on this let me know!

  • by theFiBS,

    theFiBS theFiBS Dec 16, 2013 10:26 AM in response to tinwindow
    Level 1 (0 points)
    Dec 16, 2013 10:26 AM in response to tinwindow

    So, did you redo the steps or something?  I can't seem to get this going...

  • by joshy48,

    joshy48 joshy48 Dec 21, 2013 6:16 PM in response to ozone617
    Level 1 (0 points)
    Dec 21, 2013 6:16 PM in response to ozone617

    me too, this is really annoying. honestly apple really messed up bad here.....

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