HT1600: Apple TV (1st generation): How to update Apple TV software
Learn about Apple TV (1st generation): How to update Apple TV software
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Helpful answers
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Sep 21, 2013 10:47 AM in response to randallfromlancasterby Podcaster,You need to restore it by using a micro USB cable and connecting it to iTunes. Many people are having this issue.
1. Unplug Apple TV and move it to your computer running latest version of iTunes.
2. Quit iTunes if running.
3. Plug micro USB cable to the back of the Apple TV.
4. Power the Apple TV using the AC cable.
5. iTunes shoud either launch itself (a good indication that the micro USB cable you're using is compatible), or launch iTunes.
6. Click Restore. Software will download and install (big file).
MANY people are reporting they've had to try different micro USB cables until they found one that worked. I had to do this as well (luckily my neighbor had on in a drawer).