Previous 1 2 3 4 5 Next 73 Replies Latest reply: May 18, 2015 12:08 PM by Calculus_Entropy Go to original post
  • Sureshk0505 Level 1 Level 1

    This is not about the IOS 7, this is OS, both 6.1.3 & 7 of mine have the same issue. APPLE what the heck are u guys doing.... i need to sync my devices for class...%$#$%^&*(

  • Gcorderman Level 1 Level 1

    I was able to get it back but not sure how long it will continue to work considering I'm not sure what caused the problem.

    I deleted Itunes and removed the icon from my dock.

    I deleted the (lockdown) by going to the finder and Go to Folder and type /var/db/lockdown  

    I deleted all the ITune Storage locations under Library_ ITunes

    Emptied the trash


    Reinstalled Itunes

    And my Iphone reappeared and sync...

    I thought with each version things were suppose to improve. But what should I expect from developer who give me a option to find duplicate contacts and ask me if I want to merge them without providing a way to view them first. Was it that difficult and expensive to give me a simple display file. smh....

    Hope this helps someone.   

  • Sureshk0505 Level 1 Level 1

    Deleted lockdown several time......


    - same error


    Downloaded fresh iTunes .. Installed ( yeah removed old shortcut frm dock)


    - yeah it worked....could back up n sync




    - same error again....


    Whts happenin.... Anyone ?

  • cisit Level 1 Level 1

    Same problem as you and i don't have IOS7. Something happens during reboot of macbook that makes it fail again. Perhaps a third party program that is installed? Do you have LittleSnitch, an antivirus or a virtual Windows partition on your Mac?

  • Sureshk0505 Level 1 Level 1

    Perhaps during reboot .... Is where smthg is amiss. I have little snitch, but it is not been running for quite a bit.


    3rd party.... Yeah I did install 'Disk aid' before installing the fresh iTunes. The disk aid had its own issue, so it ddnt work either.

    Other than that, I dnt have any partition or antivirus. Maybe should try removing the 'disk aid'.

  • cisit Level 1 Level 1

    Diskaid is giving me the following error :

    Your device is locked with a passcode.

    Unlock it and click OK.


    I don't have a password on my iphone. If I install Itunes again, diskaid works till I reboot

  • Sureshk0505 Level 1 Level 1

    That is the exact error message which I get on my diskaid. I initially thought it was askin me to unlock the keylock, which I did, still there was no change.....still got the same error.


    I am going try again, with a fresh install of iTunes.......

  • gk71 Level 1 Level 1

    Well maybe I'm cynical, but the free upgrade for iCloud runs out tomorrow, and if it's impossible to back up locally it makes it a tough decision not to buy the storage on the iCloud, and therefore not have a back up.

  • Sureshk0505 Level 1 Level 1

    True. If u can't do it locally, then it's either purchase of the cloud or nothing at all. However I on the other hand have a clone of my OS, which predates the 10.8.5.

    I am going to run that older version and if it's all fine, then will ditch 10.8.5.

  • Level 1 Level 1

    1. repair permissions

    2. reinstall iTunes


    This worked excellent

  • Sureshk0505 Level 1 Level 1

    you mean repair disk permissions in disk utility....?Screen Shot 2013-09-30 at 11.56.32 PM.png

  • Level 1 Level 1



    There are other solutions for this problem. But these are not definitif.

    1. Sign in as guest user


    2. restart your mac in safe modus. Push shift while starting up.

  • cisit Level 1 Level 1

    Did not help for me. I uninstalled Itunes, remove Applemobiledevice from library/system/extesions and did a repair permissions; rebooted, install Itunes again : sync is working till next mac reboot, then same failure

  • edrivera41 Level 1 Level 1

    Just re download itunes and re install (without deleting old itunes or anything else). Worked fine for me

  • Gcorderman Level 1 Level 1

    The problem is, no matter whether you do a reinstall to get it working, or you fix your permission neither solution is permanent. It reverts back to the same state on the next reboot. I can't believe Apple has let this problem exist this long without so much as a comment acknowledging the issue.