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Iphone 5S screen keeps turing solid blue

I just got the new Iphone 5s in slate grey 32GB and i have At&t. when using my phone going in and out of apps, my phones screen will suddenly turn solid blue for about 2 seconds then the apple logo will appear and it restarts my phone. anyone else having this issue? it seems to happen more when i am exiting apps back to the home screen.

iPhone 5s, iOS 7

Posted on Sep 21, 2013 1:27 PM

Reply
16 replies

Sep 30, 2013 3:57 PM in response to mease87

I am having the same problem my self when using the pages app to open my saved resume and then trying to email it to someone. If i do that then go to open the notes app that I have a typed message I want to copy and paste in the same email, as soon as I paste it in the email the screen goes blue and re starts. I have a feeling this is just a glitch that apple needs to correct not something from a corrupt backup that we installed from our old phones. Most of us seem to be having the same issue with the same apps. I hope this is fixed soon

Oct 14, 2013 11:47 PM in response to mease87

im facing this problem as well, it was so annoying... just bought 5S 64GB last night, and after i downloaded some apps then turn to blue screen and keeps restarting, the phone unable to switch on at all...


i think apple should get us the response ASAP, im really ****** off right now since i bought this expensive phone!!

Jan 3, 2014 12:41 PM in response to Ghayda.sh

Well it happened to me after an upgrade to iOS 7.0.4 . The phone would try to boot, get to a blue screen and start all over again. Here's the solution to get out of this loop:


Hold Home and Power button together until a completely black screen appears. Then make sure iTunes is running on a computer. Plug the USB end of the sync cable into the compter and while you hold the iPhone Home button pressed plug the 8pin cable in and wait a few sec until a screen with the iTunes and cable logo shows up. Release the Home button. From here on iTunes will guide you on how to recover the phone.


From this story I've learned one thing: iCloud back up is actually useful since it's done automatically over WiFi in the middle of the night when the device is not in use.


Happy Recovery !

-=-

Jun 10, 2014 5:43 AM in response to ff100_550

On my newly bought iPhone 5S (32GB) i do have the same problem with "Blue Screen" - which - since it appears several times during a day - make my phone more or less unusable...

I have tryed to analyse the breakdowns, but can't really figure out any kind of common system in this failure.

Therefore I begg Apple to look serious on this major problem in order to brin my iPhone up to the standard I am used to in Apple products. Please!

Kind Regards

Stefan G. Rasmussen

Denmark

Iphone 5S screen keeps turing solid blue

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