HT1600: Apple TV (1st generation): How to update Apple TV software
Learn about Apple TV (1st generation): How to update Apple TV software
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Q: when I updated, I got a picture of the back of the Apple TV box, with a white cord close to the iTunes app icon. What does t ... when I updated, I got a picture of the back of the Apple TV box, with a white cord close to the iTunes app icon. What does this mean? I've never connected the box to anything..... more
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Helpful answers
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Sep 21, 2013 2:52 PM in response to vjpalmby Alley_Cat,It means the update failed and your AppleTV can't start.
You need to restore by connecting to a computer running current iTunes via a USB to micro USB cable.
See:
http://support.apple.com/kb/HT4367
Pay attention to differences in power connection depending on whether or not you have AppleTV2 or AppleTV 3.
AC