HT201400: If you can’t connect to the iTunes Store
Learn about If you can’t connect to the iTunes StoreQ: On my iphone5. When I click itunes it opens then closes straight astern really quick. I've turned of my phone and it still does it ... On my iphone5. When I click itunes it opens then closes straight astern really quick. I've turned of my phone and it still does it. I've even deleted it of the history at the bottom. WHATS WRONG HELP ME!! more
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Helpful answers
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Sep 21, 2013 8:34 PM in response to eviebluntby Lift19,★HelpfulI'm having the same problem and can't find a fix...
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Sep 22, 2013 7:31 AM in response to eviebluntby Lift19,I can't explain why but I finally got in to iTunes!!! I accessed iTunes through a game/app called Song Pop. At the end of a round the app will list the songs just played. When I select a song it then gives me a option to download from iTunes. I clicked that option and iTunes came up with a message saying 'Unable to connect to iTunes Store'(or something similar). I touched OK, the screen went white and then connected to iTunes. To make sure I could access iTunes without the game I closed all running apps (including iTunes), turned my phone off and have opened iTunes several times with no problems. Not sure what the problem was. :/ Hope this helps. Good luck!
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Sep 22, 2013 11:22 AM in response to Lift19by evieblunt,THANKYOU!
I will try this out and will contact you in the meantime.
I also went to CarphoneWarehouse and they said it might have something to do with iOS7. they said i should restart my phone. But i will try your solution first.
Many Thanks
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Sep 22, 2013 4:20 PM in response to eviebluntby Putat,I am having the same problem but at least app store works. (Iphone 5, ios 7.0)