2 Replies Latest reply: Sep 15, 2014 3:55 PM by deborahkerr1992
Lindsay180 Level 1 (0 points)

Apple TV not working after update attempt. The Apple TV light just keeps blinking can not turn it off and unplugging it for 30 seconds is not a remedy. I have tried that several times.I have only had this for a few weeks now I am vary disappointed.


Apple TV
  • Winston Churchill Level 10 (95,635 points)

    Welcome to the Apple Community.

     

    If your problem persists get yourself a micro USB cable (sold separately), you can restore your Apple TV from iTunes:

     

    1. Remove ALL cables from Apple TV. (if you don't you will not see Apple TV in the iTunes Source list)
    2. Connect the micro USB cable to the Apple TV and to your computer.
    3. Reconnect the power cable (only for Apple TV 3)
    4. Open iTunes.
    5. Select your Apple TV in the Devices list, and then click Restore.

     

    (You may already have a micro USB cable if you have a camera or other digital device)

  • deborahkerr1992 Level 1 (0 points)

    I just wanted to say that unplugging the ATV from the power source for 30 minutes (not seconds) worked for me. I found the solution on another thread and it seems to be the solution for a few people.