HT1600: Apple TV (1st generation): How to update Apple TV software

Learn about Apple TV (1st generation): How to update Apple TV software
Shelton Moore
Level 1 (0 points)

Q: I upgraded my Apple TV gen 2 to IOS7 and it stops with an icon of a music note and usb plug in . Just keeps flashing the Apple TV box.

I have no idea how to recover. The Apple TV will not finish. Any ideas?

Apple TV (2nd generation), iOS 7

Posted on Sep 21, 2013 6:30 PM

by Winston Churchill,Solvedanswer
Winston Churchill Winston Churchill
Level 10 (104,468 points)
Apple TV
A:

If your problem persists get yourself a micro USB cable (sold separately), you can restore your Apple TV from iTunes:

 

  1. Remove ALL cables from Apple TV. (if you don't you will not see Apple TV in the iTunes Source list)
  2. Connect the micro USB cable to the Apple TV and to your computer.
  3. Reconnect the power cable (only for Apple TV 3)
  4. Open iTunes.
  5. Select your Apple TV in the Devices list, and then click Restore.

 

(You may already have a micro USB cable if you have a camera or other digital device)

Posted on Sep 21, 2013 6:33 PM

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Shelton Moore

Q: I upgraded my Apple TV gen 2 to IOS7 and it stops with an icon of a music note and usb plug in . Just keeps flashing the Apple TV ... more

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  • Helpful answers

  • by Winston Churchill,Solvedanswer

    Winston Churchill Winston Churchill Sep 21, 2013 6:33 PM in response to Shelton Moore
    Level 10 (104,468 points)
    Apple TV
    Sep 21, 2013 6:33 PM in response to Shelton Moore

    If your problem persists get yourself a micro USB cable (sold separately), you can restore your Apple TV from iTunes:

     

    1. Remove ALL cables from Apple TV. (if you don't you will not see Apple TV in the iTunes Source list)
    2. Connect the micro USB cable to the Apple TV and to your computer.
    3. Reconnect the power cable (only for Apple TV 3)
    4. Open iTunes.
    5. Select your Apple TV in the Devices list, and then click Restore.

     

    (You may already have a micro USB cable if you have a camera or other digital device)

  • by Helvetiaromandie,

    Helvetiaromandie Helvetiaromandie Sep 21, 2013 6:37 PM in response to Shelton Moore
    Level 1 (0 points)
    Sep 21, 2013 6:37 PM in response to Shelton Moore

    I had the exact same issue with my Apple TV 3rd Generation. I went today to an apple store and they gave me a new device since it was still under warranty. But now I'm back to the oldest version with my new device! I'm going to wait for a while until Apple fix their update. I'm afraid that if I upgrade now I will get the same problem.

  • by diesel vdub,

    diesel vdub diesel vdub Sep 22, 2013 5:53 AM in response to Shelton Moore
    Level 7 (22,030 points)
    Sep 22, 2013 5:53 AM in response to Shelton Moore

    Just FYI, there is no iOS7 for ATV, the current version is 6.0.