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Q: My I phone is not working and I need access to my photos for a project.

My phone is not working.  It got really wet in a storm.  I have apple icloud storage account and need to access my photos how can this be done before  I gt my replacement phone?

iPhone 5, iOS 7

Posted on Sep 21, 2013 7:08 PM

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Q: My I phone is not working and I need access to my photos for a project.

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  • by markwmsn,

    markwmsn markwmsn Sep 21, 2013 11:25 PM in response to mvseidle
    Level 5 (5,689 points)
    Photos for Mac
    Sep 21, 2013 11:25 PM in response to mvseidle

    Was Photo Stream activated on the iPhone?

  • by elmascojines,

    elmascojines elmascojines Jul 14, 2014 10:51 AM in response to markwmsn
    Level 1 (0 points)
    Jul 14, 2014 10:51 AM in response to markwmsn

    i have similar problem to this one. Is it possible activate Photo Stream on my iphone from my computer??

  • by markwmsn,

    markwmsn markwmsn Jul 14, 2014 12:46 PM in response to elmascojines
    Level 5 (5,689 points)
    Photos for Mac
    Jul 14, 2014 12:46 PM in response to elmascojines

    elmascojines wrote:

     

    i have similar problem to this one. Is it possible activate Photo Stream on my iphone from my computer??

    No. It wouldn't help retrieve existing photos from the iPhone anyway, because the phone uploads only photos taken after Photo Stream is turned on.

  • by elmascojines,

    elmascojines elmascojines Jul 15, 2014 7:13 AM in response to markwmsn
    Level 1 (0 points)
    Jul 15, 2014 7:13 AM in response to markwmsn

    thanks for answer and... if i didn´t activate Photo Stream on my iphone before, is it possible activate it from my computer for the first time?

    any way to controle my iphone from computer? using icloud for example?

    thank you very much again

  • by markwmsn,

    markwmsn markwmsn Jul 15, 2014 10:55 AM in response to elmascojines
    Level 5 (5,689 points)
    Photos for Mac
    Jul 15, 2014 10:55 AM in response to elmascojines

    You can activate Photo Stream on your computer from your computer, but that won't affect the status of Photo Stream on your phone. It would need to be active on at least two devices to mean much of anything.

     

    If, as you say, your problem is similar to the original problem in this stream ("My phone is not working."), your phone may be a brick and not controllable nor accessible from anywhere.

     

    If your phone will power on but has some screen problem that makes it difficult to use (broken display or inoperative touch screen), you may be able to recover some information by tethering it to a computer with a USB cable. Photos are usually easy to offload with Image Capture (supplied with recent versions of OS X), iPhoto, GraphicConverter, or similar programs. That's accessing the data on the phone, not controlling the phone.

  • by elmascojines,

    elmascojines elmascojines Jul 15, 2014 10:58 AM in response to markwmsn
    Level 1 (0 points)
    Jul 15, 2014 10:58 AM in response to markwmsn

    Thank you again. Thank you so much.