unknown error (0x80090318) keeps poping up when i try to connect to itunes. what is this?

I have had this problem too and what worked for me is in this video!

https://www.youtube.com/watch?v=wzPe34zGKMQ

Good luck!

It seems that this PC user attempts to solve what Apple Corp TM Inc cannot do.

https://www.youtube.com/watch?v=wzPe34zGKMQ

It works for me as well 🙂 I've been searching this answer for months

guys its not working for me :(((((((

i've done it multiple time but still have that error

help me plzzzzzz

Remember you must go to the correct directory ( C:\WINDOWS\SYSTEM32> ) then follow the video.

Btw, thanks folks...

Do you have AVG Family Safety installed?? This product was causing all of my iTunes problems!

They have a fix that is easy to do -- you rename 2 .dll files, download 2 new ones and put them in the folders where you renamed the old ones, then reboot. It takes about 4 minutes to do.

Here is the link to their post:

http://forums.avg.com/ww-en/avg-forums?sec=thread&act=show&id=190891

- Hope this helps!

-- Apple Support -- you should post this in other places and get the word out. Families who have kids have AVG and Apple devices and they don't play well together...

I also have this problem and have been trying the solution.

When I try to open the command prompt, the directory immediately before the prompt is C:\Documents and Settings\Al(cursor)

How do I get to System32?

Thanks.

If you are also encountering error 0x80090318 and you are unable to access iTunes Store, check for the software that is not compatible with the Apple software. There may be conflicts on the two. I also have this issue few days ago and just followed the solutions from the link below. I hope it will work for you too.

http://www.techyv.com/questions/error-0x80090318-signing-itunes-store

thanks a lot its been a year that this pop up happen to me only now I fixed my itunes by the links that you posted. thanks a lot it really helps... 🙂

thanks a lot its been a year that this pop up happen to me only now I fixed my itunes by the links that you posted. thanks a lot it really helps... 🙂