HT201407: If you can't activate your iPhone

Learn about If you can't activate your iPhone
Rajvidya Das
Level 1 (0 points)

Q: I have problem with My IPhone after updating I was asked to enter password etc then asked to agree the terms and conditions which I did but nothing happens it stays on this page can someone help how to complete the last stage of updating?

I updated my I Phone4 with the latest version iOS7 after updating I was asked to enter I tune password etc and then was asked to accept the terms and conditions which I did......but nothing happens it stays on the same unable to complete the final stage.....my phone does not work I am stuffed can someone help.....cannot get thru to Apple I tried contacting them

iPhone 4, iOS 7

Posted on Sep 21, 2013 7:21 PM

by gail from maine,Solvedanswer
gail from maine gail from maine
Level 7 (27,065 points)
iCloud
A:

Hi Rajvidya Das,

 

Do the following, then try again:

 

1.     Close all open apps: Double click on the Home key and then swipe up on each of the thumbnails that appear above the open app icons

 

2.     Sign out of the iTunes store: Settings>iTunes & App Store, click on your Apple/iTunes ID, then sign out

 

3.     Check Settings>Safari, and make sure that "Block Cookies" is not set to "Always". If it is, change it to either of the other two options

 

4.     Make sure you do not have Restrictions turned on. If they are turned on, make sure that access is allowed for Safari, iTunes Store, Installing Apps, and Deleting Apps

 

5.     Reset your device (nothing will be lost): Hold down the Home and Power buttons at the same time and continue to hold them down until the Silver Apple appears (up to 30 seconds). Once the Home screen redisplays sign back into iTunes and try again

 

Cheers,

 

GB

Posted on Oct 14, 2013 9:14 PM

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Rajvidya Das

Q: I have problem with My IPhone after updating I was asked to enter password etc then asked to agree the terms and conditions which ... more

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  • by gail from maine,Solvedanswer

    gail from maine gail from maine Oct 14, 2013 9:14 PM in response to Rajvidya Das
    Level 7 (27,065 points)
    iCloud
    Oct 14, 2013 9:14 PM in response to Rajvidya Das

    Hi Rajvidya Das,

     

    Do the following, then try again:

     

    1.     Close all open apps: Double click on the Home key and then swipe up on each of the thumbnails that appear above the open app icons

     

    2.     Sign out of the iTunes store: Settings>iTunes & App Store, click on your Apple/iTunes ID, then sign out

     

    3.     Check Settings>Safari, and make sure that "Block Cookies" is not set to "Always". If it is, change it to either of the other two options

     

    4.     Make sure you do not have Restrictions turned on. If they are turned on, make sure that access is allowed for Safari, iTunes Store, Installing Apps, and Deleting Apps

     

    5.     Reset your device (nothing will be lost): Hold down the Home and Power buttons at the same time and continue to hold them down until the Silver Apple appears (up to 30 seconds). Once the Home screen redisplays sign back into iTunes and try again

     

    Cheers,

     

    GB

  • by Rajvidya Das,

    Rajvidya Das Rajvidya Das Oct 14, 2013 10:23 PM in response to gail from maine
    Level 1 (0 points)
    Oct 14, 2013 10:23 PM in response to gail from maine

    Hi Gail

    Thanks for your help. It has already been resolved.

    Cheers

    Raj