2 Replies Latest reply: Dec 19, 2013 4:56 AM by Varghesepunnala
joshy boy Level 1 Level 1

I don't remember my security question answers, but when i try to send the reset security info email it sends it to an email account that i have never seen before. how do i reset that email address and the security questions? I know the email adress is not mine because that email address starts with an 'h' and is at yahoo.com, I do not have any email addresses that start with 'h' or are at yahoo.com so I know it is not mine.

Someone please help me with this.

Solved by Niel on Sep 21, 2013 9:45 PM Solved

You need to contact Apple. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.