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I can't access Pages(beta) on iCloud.

When I sign in iCloud, Pages does show up. But when I click the Pages icon, it let me sign in again. And when I sign in again, I just remain at the home page of iCloud instead of get into Pages. Anybody can tell me how to access Pages in this situation? I have my graduate thesis and many important notes in it. Thanks.

MacBook Pro (Retina, Mid 2012), OS X Mountain Lion (10.8.5)

Posted on Sep 21, 2013 11:57 PM

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21 replies

Sep 23, 2013 3:53 PM in response to yuyangfromny

I have exactly the same problem as yuyangfromny. It started on September 21st, perhaps the same time as yuyangfromny's problem started. I can't log in to iwork beta. I get bounced right back to the log-in overlay screen. It's not my password since I typed it to get into iCloud in the first place. None of my apps from my phone, ipad, or Mac are syncing with icloud right now (iWork apps, Tap Forms, NoteSuite). Other parts of iCloud seem to be working fine (find phone, mail).

Sep 23, 2013 6:38 PM in response to Tom Gewecke

In my case, I can access files on the machine that made them. So I can work with a Pages document created on my Mac if I am using my Mac. However it does not sync (which is going to lead to some problems after this is cleared up since I worked for two days on the same book on three different machines before I noticed that things are not syncing). If I had created a document on a computer in the university lab and then tried to access it at home on my personal Mac, it would not show up just as documents on my phone are not syncing with my ipad or my mac. Perhaps yuyangfromny can get his or her files from the machine they were created on? I hope so (as a thesis and dissertation advisor). But there is no iCloud syncing taking place and the iWork beta at iCloud.com just keeps tossing you in a loop when you try to access it from a browser. Other apps which rely on iCloud are also not syncing at all (Tap Forms for instance).

Sep 23, 2013 9:30 PM in response to yuyangfromny

yuyangfromny wrote:


I don't have Pages app on my mac.


Thank you for clarifying that.


I do recommend that you acquire it and at least see whether you can access your documents. It may not be possible until Apple fixes the currrent problem, but it cannot hurt to try and the cost is very modest.


More generally, I strongly recommend that you not compose a graduate thesis on a beta web app. Nobody really knows what sort of future this thing has. You should definitely use a real word processor like Pages for OS X for such a project. And if the people who will be grading it are using MS Word, then you should use that app instead of Pages, to minimize the risk of compatibility problems between the two apps, which are very different.

Sep 24, 2013 5:52 AM in response to yuyangfromny

PS On your Mac, hold down the Option key while you do Finder > Go and select Library. See if you have a folder called Mobile Documents, and inside that one for Pages. That is where copies of your iCloud docs are kept on your machine if it is set up correctly. If you never installed the Pages app, I don't know if it will be there, but worth checking to see if the docs you want might be available locally.


Also did you ever download a copy of your docs to your own hard drive from iCloud? If so, it may be there somewhere and the Pages app could open them if you installed it.

I can't access Pages(beta) on iCloud.

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