Reminder Sync Problem in IOS 7

Hi,


I'm using iPhone 5 and iPad 4G reminders for my bussiness & personal scheduling. As soo as updating to IOS 7, my tasks are not synced and sometimes I have to restart both devices to solve the problem. Please help as I think it is bug in IOS 7.



Best Regards,


Reza

iPhone 5, iOS 7

Posted on Sep 22, 2013 2:28 AM

Reply
73 replies

Oct 14, 2013 8:37 AM in response to Siferra98

@Siferra98 see my first post on page 3 of this thread - I did go to the Apple Store and one of their two suggestions was to do a factory restore; I haven't tried it yet since in my update post (also on page 3) for some reason it started syncing and I haven't had a problem since. Since others still have syncing problems I suspect my issue was related to the number of lists I had (which was about ~10) but that shouldn't matter, so from my view, there's still a syncing issue. I haven't tried a factory restore just yet and am just waiting until other updates are released and/or when I get time to do the factory restore.

Oct 14, 2013 9:24 AM in response to rickfromtolleson

Like some other people in this dicussion, this "fix" only worked for a few hours to half of a day, unfortunately. I did try something else on last week (Thurs or Fri) and it appears to still be working. I logged into iCloud.com and went under settings to reset documents and data. Once you do that, power down each and every device that you are syncing. This reset will not erase your iCloud data. Once I did this and rebooted my devices, the sync started working properly and has done so since last week. Hopefully, this may help some of you.

Oct 14, 2013 11:52 AM in response to Rezachi

I don't know for sure if this is relevant but when I checked my mobile logs in Console I found it littered with 'stacks+MobileCal' crash reports with the following error reasoning:


MobileCal has active assertions beyond permitted time.


I'm no wizard with crash logs but the blurb has references to 'background content fetching' which seems to tie in with our Reminders issue.


These particular crash reports started 19th September which is the date I installed IOS7.

Oct 14, 2013 6:38 PM in response to Rezachi

I've been having problems with reminders synchronization since the beginning. Tried many of the recommended solutions without any success.


But... last week I updated my iPhone with iOS version 7.0.2. Since then, no problem, sync is back to normal (it's been 4 days now).


You may want to ensure you've got this latest update in your phone.

Oct 14, 2013 8:19 PM in response to Community User

I don't know about other people, but my solution was to kill the mandatory Outlook addon the iTunes iOS7 update installs (automatically, no user input, doesn't matter if you weren't using it before) it's getting installed. I then had to delete all my reminders from one device (In my case it was the iPad). I then forced a sync by adding a test reminder from my iphone. This showed up on the iPad, but it did take a little longer than what I was used to.

Oct 17, 2013 9:45 AM in response to Rezachi

It took ages - but as of now (knock on wood) a combination of all the stuff mentioned finally worked for me:


1) Backup Iphone onto Computer (not icloud) in Itunes, then disconnect

2) Resest Icould on the homepage

3) Restart Computer

4) Prompt sync with new post in calender and in every one of the reminder lists there is

At this point I checked if all was working up until this stage, and it was.

5) Reconnect Phone and Reset to Factory Settings

6) Restore Phone using backup you made in point 1)

7) Repeat point 4) on computer

8) Try and be patient while phone loads data


...Fingers crossed it will stick to working!


Thanks for all the ideas.

Oct 24, 2013 9:29 AM in response to sidbio

In using the Reminders app, I have had the same syncing problem between my iPhone 5 and MacBook Pro. In addition to the syncing problem, I also had an odd bug wherein whenever I tried to edit a note within a reminder, the screen would jump suddenly down and the text could not be seen as it scrolled up beyond my view.


Sidbio, your suggestion to reset all settings on the phone seems to be the answer to both problems, at least within this first hour of your suggested fix.


I am grateful that you and others have taken the time to describe problems and troubleshooting. Let's all keep our fingers crossed that resetting will do the trick.

Nov 1, 2013 7:25 AM in response to Rezachi

I had this problem as well, tried resetting Documents and Data, disabling/enabling iCloud sync of reminders, but was finally able to resolve... For some reason, my iphone 4s and 5s both had a second default "Reminders" list, which would not sync with iCloud. After several attempts, I was able to delete that account: I cleared the list of all reminders, then went to the list and tapped on "edit". Tapped on Color and at the bottom of the color selection list - way down at the bottom of the screen - there was a "delete list" link. The process wasn't very intuitive. Once I deleted that list, everything syned beautifully between iCloud, iphone 5s, and ipad 3. Hope this helps someone else out there! 🙂

Jan 8, 2014 6:13 PM in response to Rezachi

I have had nothing but problems with my iphone5 and synching. It is hurting my business. One thing I may have stumbled on is that you can work around this problem, that shouldn't occur, by setting up two reminders for an appointment using the iphone calender. The first reminder is ignored by outlook but the second reminder seems to work. PITA but for what it's worth...

Jan 8, 2014 8:29 PM in response to Rezachi

Apple is just killing me with this current joke revision of reminders.


I have an iPhone, Macbook pro, and iPad. I use reminders synced across all of them, and they are vital to my daily workflow (I work as a project manager, and in real estate). I have so many things going on at any given time, I have to have a reliable assistant. Reminders in iOS6 was a rocksolid one. Since iOS7, its become a total joke.


Since iOS7, reminders regularly faily to sync properly. Oh, they may sync..but it may be after i deleted that reminder on a different device (IE, I delete it on my phone, later it shows up on my laptop). Then sometimes that will re-sync it to my phone.


Regularly, I have a whole days worth of completed reminders that i have deleted suddenly come back. Just as regularly, I have reminders not ever pop up on my lock screen (though they do appear as incomplete within the reminders app).


Just as regularly, I have to actually open the app and wait for reminders I put in on other devices to actually appear. I could put 10 things in on my computer at the start of the day, and by 1-2PM I realize im not getting anything popping up, so I open reminders on my phone and wait until they arrive. Sometimes they do, sometimes they dont (and yes, i have app refresh and everything else on).


This is just issues with the functionality of reminders..the new interface is a whole new set of problems.


1 - When reminders pop up on my lockscreen, I need 4 options: Delete, Snooze, Mark Complete, and Dismiss. Those are the 4 things I am likely to do with any given reminder, and having to go INTO the app to mark them as complete is really annoying. This is simple UI here.

2 - When I go into the app I have a list of 10 reminders that need to be marked complete (because ive been dismissing them by closing my phone). I mark one complete and when I start to mark another, the whole list re-organizes to slide the completed one up, causing me to incorrectly mark complete a different reminder. Also, sometimes the reminders I mark off disappear and then come right back and then disappear again while im trying to mark them off. THIS IS AWFUL AND NEVER HAPPENED IN iOS6.

3 - There is no distinction between reminders that will go off later that day and reminders that have already gone off. They are just lower or higher in the list. I NEED TO KNOW WHAT REMINDERS I NEED TO CLEAR..and I need to see them quickly. Again, this is UI 101 Apple. You are SO much better than this. This also constantly makes me clear out incompleted reminders when I click one that ive done and it reshuffles them all ALA complaint #2 above.

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Reminder Sync Problem in IOS 7

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