Forgot iPod password - Help Me!

Ive forgot my ipod 5th gen password, when i try to restore it on iTunes it comes up with a message saying 'The iPhone update server could not be contacted'.. And the option to sync is grey and it wont let me click it. All i want to do is factory reset it as i have all my things on my ipad, thank god for iCloud. So i dont think I even need to sync anything..HELP

iOS 7

Posted on Sep 22, 2013 3:45 AM

Reply
1 reply

Sep 22, 2013 4:40 AM in response to rhysfairhurst

Update Server

Try:

- Powering off and then back on your router.

- iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server

- Change the DNS to either Google's or Open DNS servers

Public DNS — Google Developers

OpenDNS IP Addresses

- For one user uninstalling/reinstalling iTunes resolved the problem

- Try on another computer/network

- Wait if it is an Apple problem

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Forgot iPod password - Help Me!

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