Q: Forgot iPod password - Help Me!

Ive forgot my ipod 5th gen password, when i try to restore it on iTunes it comes up with a message saying 'The iPhone update server could not be contacted'.. And the option to sync is grey and it wont let me click it. All i want to do is factory reset it as i have all my things on my ipad, thank god for iCloud. So i dont think I even need to sync anything..HELP

iOS 7

Posted on Sep 22, 2013 3:45 AM

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Q: Forgot iPod password - Help Me!

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by lllaass,

lllaass Sep 22, 2013 4:40 AM in response to rhysfairhurst
Level 10 (190,813 points)

Apple Watch

Sep 22, 2013 4:40 AM in response to rhysfairhurst

Update Server
Try:
- Powering off and then back on your router.
- iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
- Change the DNS to either Google's or Open DNS servers
Public DNS — Google Developers
OpenDNS IP Addresses
- For one user uninstalling/reinstalling iTunes resolved the problem
- Try on another computer/network
- Wait if it is an Apple problem
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Q: Forgot iPod password - Help Me!

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by lllaass,

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