6 Replies Latest reply: Oct 6, 2013 5:27 AM by Her Palmax
Rockstarcf Level 1 Level 1

Taking photos with HDR seem to be fine but when viewing them they are just black screens.  The thumbnail preview is there, but the actual photo won't show on the phone.  This is after installing iOS7.  It's also terribly slow in camera mode now.  Taking photos with the flash on seems to be fine, it's just the HDR mode that seems to be affected.


iPhone 4S, iOS7


Any thoughts?

iPhone 4S, iOS 7, iPhone 4S, iOS7, Dock
  • Rockstarcf Level 1 Level 1

    After further investigation I've been unable to reproduce this issue.  First glance may indicate that it was a glitch by using the camera from the lock screen with processing (fade, chrome, instant, etc...) enabled.  I've since been unable to reproduce the issue.

  • Her Palmax Level 1 Level 1

    Just the same issue on my 4S...stay tuned

  • bwilliamsdc Level 1 Level 1

    I have the same problem on a Verizon 64GB iPhone 4S, only after upgrading to iOS 7.  I can sometimes get it to take one phone in HDR, but all subsequent photos end up as Rockstarcf described - they seem to have a thumbnail, but when opened to view, they're just black.  They're black when viewed in photostream and they're black if sent as iMessages (even the thumbnails there are black, unlike in the main Photos app).  The Camera app tends to crash repeatedly afterwards when trying to take photos.


    Extremely frustrating.     

  • Rockstarcf Level 1 Level 1

    Have you guys tried a hard reset?  I've not been able to reproduce this issue but can't remember if this was before or after the hard reset...  press sleep/wake and home buttons for 10s until you see the apple logo, then let go.  This flushes the memory, which is not the same as powering off (hold sleep/wak & slide to power off).


    Just a thought.

  • Her Palmax Level 1 Level 1

    I'm not able to understand, but the issue seems to be removed: no reset, no hard reset, no upgrade to 7.0.2. Simply perfect photo even in HDR mode from these evening...even more several photos. I need to understand...

  • Her Palmax Level 1 Level 1

    Not removed, but simply the bug appears randomly . I solved it by opening the black photo and tap " modify" on the right topo of the screen and then by apply minimal change, like resize it, you can save photo in HDR mode.


    Hope this can be useful for everyone, have a good sunday.