2 Replies Latest reply: Sep 22, 2013 7:33 AM by DeeKayOneZero
DeeKayOneZero Level 1 Level 1

I update my iPhone 5 to iOS 7. For some reason, my phone automatically restarted itself back to factory settings. So I calmy tries to restore it from my previous backup via iTunes. It seemed to work for a few seconds but then my phone restarted itself again and went back to factory settings. I then tried doing a restore from the phone itself via iCloud, only to get the same result. How do I get my phone out of this loop and to restore from my desired backup? Thanks.

iPhone 5, iOS 7