HT203171: If your pointer is jumpy when you use a trackpad, Magic Trackpad, or Magic Mouse

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suri128

Q: my track pad is not working after the update of iTunes 11.1 version.

Two years old macbook pro track pad stuck up and moving without my fingers,this thing happens from 18 th of this month,on that day i hadbeen updated the new itunes for iOS7...after that my mac book pro trackpad not responding...please help...

MacBook Pro, Mac OS X (10.7.5)

Posted on Sep 22, 2013 8:35 AM

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Q: my track pad is not working after the update of iTunes 11.1 version.

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  • by Giospaghetti,

    Giospaghetti Giospaghetti Oct 3, 2013 6:52 PM in response to suri128
    Level 1 (0 points)
    Oct 3, 2013 6:52 PM in response to suri128

    I have been experiencing the same issue. My MacBook Pro is a little more n 3 years old.

     

    AFter the updates, my computer seemed to run very erratic when running a few programs at once and the trackpad suddenly went on the fritz. For a week now, it jumps around erratically and selects things on its own.

     

    I reset the PRAM, tried it in safe mode, reconfigured the mouse settings and nothing seems to work.

     

    HAe you had any resolution yet?

  • by suri128,

    suri128 suri128 Oct 4, 2013 1:21 AM in response to Giospaghetti
    Level 1 (0 points)
    Oct 4, 2013 1:21 AM in response to Giospaghetti

    Not yet found any solution,No solution for that,I went to apple store in India,engineer gave an suggestion,one you need to change the whole track pad it is expensive around 15500 Indian rupees,second one you need to buy a Magic Mouse it will be little bit cheaper,so I went with second one and I am using magic mouse now,  so it is ok now working good but always use on Magic Mouse....

     

    Thank you...

  • by Giospaghetti,

    Giospaghetti Giospaghetti Oct 4, 2013 1:31 AM in response to suri128
    Level 1 (0 points)
    Oct 4, 2013 1:31 AM in response to suri128

    Oh no.

     

    Thanks for your reply, suri128.

     

    I have an appointment with the Genius Bar in Beijing tomorrow. I hope to get some resolution then. I'll repost afterward.

     

    Glad you have an alternate solution at the moment.

  • by suri128,

    suri128 suri128 Nov 13, 2013 4:07 PM in response to suri128
    Level 1 (0 points)
    Nov 13, 2013 4:07 PM in response to suri128

    Hi guys,


    My Mac is working now very good,Yesterday I had Updated The iTunes with 11.1.3,After That My Trackpad Working Perfect....