dietra

Q: Grey screen

I upgraded software today, and now I'm getting a gray screen and weird Panic for writing and cannot get to my finder

Mac mini (Late 2012)

Posted on Sep 22, 2013 10:45 AM

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Q: Grey screen

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  • by Carolyn Samit,

    Carolyn Samit Carolyn Samit Sep 22, 2013 1:05 PM in response to dietra
    Level 10 (124,677 points)
    Apple Music
    Sep 22, 2013 1:05 PM in response to dietra

    Hi..

     

    That's referred to as a kernel panic...

     

     

    Help here >  OS X: About kernel panics

    And here > Tutorial: Avoiding and eliminating Kernel panics

  • by Linc Davis,

    Linc Davis Linc Davis Sep 22, 2013 4:51 PM in response to dietra
    Level 10 (208,044 points)
    Applications
    Sep 22, 2013 4:51 PM in response to dietra

    If you can't boot in the usual way, try a safe boot.

     

    During startup, you’ll see a progress bar, and then the login screen, which appears even if you normally log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin. If you have more than one user account, you must be logged in as an administrator to carry out these instructions.

     

    Safe mode is slower than normal, and some things won’t work at all.

     

    Note: If FileVault is enabled on some models, or if a firmware password is set, or if the startup volume is on a software RAID, you can’t boot in safe mode.

     

    If you're able to boot, launch the Console application in any of the following ways:

     

    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)

     

    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.

     

    ☞ Open LaunchPad. Click Utilities, then Console in the icon grid.

     

    Select the most recent panic log under the heading System Diagnostic Reports on the left. If you don't see that heading, select

      

    View ▹ Show Log List

      

    from the menu bar. Post the entire contents of the panic report — the text, please, not a screenshot. In the interest of privacy, I suggest you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header and body of the report, if it’s present (it may not be.) Please don't post shutdownStall, spin, or hang reports.

  • by dietra,Solvedanswer

    dietra dietra Sep 23, 2013 7:34 AM in response to dietra
    Level 1 (0 points)
    Sep 23, 2013 7:34 AM in response to dietra

    The Only thing that worked was to download a reinstall of mountain lion. Had to do it through Wi-Fi, took almost 4 hours, but everything seems back to normal. For now.