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“FaceTime Activation Error:

I recently updated my iPhioe 4s with the new software iOS7. Now I cannot imessage or facechat over my wifi. I've tried to log into my face chat and I get this message "Could not sign in. Please check your network connection and try again." I've been struggling with this since the update. It seems as if I can't get but half of the access that I use to have. Thanks for the help 🙂

iPhone 4S, iOS 7

Posted on Sep 22, 2013 10:40 AM

Reply
1 reply

Sep 24, 2013 1:34 PM in response to SycoKitten

Hello SycoKitten,



I'd suggest verifying that your wireless network's configuration meets our recommendations.


iOS and OS X: Recommended settings for Wi-Fi routers and access points

http://support.apple.com/kb/HT4199


If still having issues, you may need to open up ports indicated for FaceTime in the following article.


Well known TCP and UDP ports used by Apple software products

http://support.apple.com/kb/TS1629




Cheers,

Allen

“FaceTime Activation Error:

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