there was an undelivered message at the messages app on my mac. i deleted it but now there is a small red dot on the messages icon. what can i do to remove this one?
already deleted the whole conversation. signed out and back in....
don't know what to do anymore... please help!
MacBook Pro, OS X Mountain Lion (10.8.5)
Hi,
Is it actually on the iCon ?
Try moving the icon along the DOCK.
It is possible that it is a damaged pixel that is not showing the correct colour.
If it appears to move with the icon does it appear on the Version in Applications or Launch pad.
Whilst using the Finder window in the Applications folder try the different views (Cower Flow, List, Icon etc) to see if it is on all sizes of the icon.
I am only aware of the Unread number badge and not any other indicators.
However I have not had an undelivered iMessages in a long time.
8:42 pm Sunday; September 22, 2013
iMac 2.5Ghz 5i 2011 (Mountain Lion 10.8.4)
G4/1GhzDual MDD (Leopard 10.5.8)
MacBookPro 2Gb (Snow Leopard 10.6.8)
Mac OS X (10.6.8),
Couple of iPhones and an iPad
"Limit the Logs to the Bits above Binary Images." No, Seriously
okay i made a video.
focus on the small red dot. it moves!
what the heck?! o.O
HI,
At first I would have said it moves.
However in the middle of the Video when you are dragging the item left and right so the Messages iCon enlarges and reduces it appears to be always the same distance from the bottom and also relatively in the same place, left to right.
However after that, towards the end of the video you move the focus much further left and it is clear the red dot moves with the Messages icon.
Is this "indicator" (it looks more like it is) seen in any other view ?
9:13 pm Sunday; September 22, 2013
iMac 2.5Ghz 5i 2011 (Mountain Lion 10.8.4)
G4/1GhzDual MDD (Leopard 10.5.8)
MacBookPro 2Gb (Snow Leopard 10.6.8)
Mac OS X (10.6.8),
Couple of iPhones and an iPad
"Limit the Logs to the Bits above Binary Images." No, Seriously
I wonder what happens when you take the icon off the Dock?
Then bring it back to a different position on the Dock.
it moves with the icon all the time. no matter where it is on the dock. if it's off the dock and i bring it back it's on the icon again... it has nothing to do with the position on the dock...
In column view, when you select the app, I suppose the preview includes the red dot?
Mine does not, of course. Fascinating.
Please read this whole message before doing anything.
This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.
Step 1
The purpose of this step is to determine whether the problem is localized to your user account.
Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
While logged in as Guest, you won’t have access to any of your personal files or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
Test while logged in as Guest. Same problem?
After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
*Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.
Step 2
The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login, by a peripheral device, or by corruption of certain system caches.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode and log in to the account with the problem. Note: If FileVault is enabled on some models, or if a firmware password is set, or if the boot volume is a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to boot and run than normal, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal boot may also be somewhat slow.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. Same problem?
After testing, reboot as usual (i.e., not in safe mode) and verify that you still have the problem. Post the results of steps 1 and 2.
Or in the Launch Pad View as I asked earlier
It will be useful to hear your results from Linc's tests.
8:10 pm Monday; September 23, 2013
iMac 2.5Ghz 5i 2011 (Mountain Lion 10.8.4)
G4/1GhzDual MDD (Leopard 10.5.8)
MacBookPro 2Gb (Snow Leopard 10.6.8)
Mac OS X (10.6.8),
Couple of iPhones and an iPad
"Limit the Logs to the Bits above Binary Images." No, Seriously
so the red dot is gone now.
what i did
1. deleted all the chat logs
2. signed out
3. deleted the following
- com.apple.imagent.plist com.apple.imservice.iMessage.plist
- com.apple.imessage.bag.plist
4. removed the imessage icon from the dock
after that i logged in again. put the icon back on the dock. all is good now.
thanks for ur help!!
btw. yes the red dot also was on the icon in the launch pad view
//closed
Thanks for letting us know.
7:36 pm Friday; September 27, 2013
iMac 2.5Ghz 5i 2011 (Mountain Lion 10.8.4)
G4/1GhzDual MDD (Leopard 10.5.8)
MacBookPro 2Gb (Snow Leopard 10.6.8)
Mac OS X (10.6.8),
Couple of iPhones and an iPad
"Limit the Logs to the Bits above Binary Images." No, Seriously
small red dot on the messages icon
