1 Reply Latest reply: Sep 24, 2013 2:01 PM by sterling r
Sprashley Level 1 Level 1 (0 points)

I dropped my phone in water, dried it out in rice and turned it on.  It instantly gave the me black apple icon screen.  I plugged it into my PC and itunes recognized the device.  It said that it was in restore mode and to restore it to factory settings.  I started the process, but it kept stopping after it began updating my iphone.  I'm wondering if it was doing this because I never synced my phone to iTunes previously and we only have the must recent version of iTunes on our PC, not the previous operating system version.  I attempted to download the firmware for the prior version, but when I click 'alt' and then 'restore iphone' and choose the the prior firmware file, iTunes just tells me that the firmware is outdated.  Any advice?  We do not have a Genius Bar anywhere within two hours of my location; so am trying to repair it on my own until I can purchase a replacement.  Thanks.

iPhone 5, iOS 7