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Why can't Siri make calls on my Iphone5 with IOS7?

16261 Views 46 Replies Latest reply: Mar 19, 2014 4:26 PM by OYGVALT RSS Branched to a new discussion.
  • RC@CCDA Level 1 Level 1 (0 points)

    That worked for all of about an hour on my 4s. Would anyone representing Apple like to chime in to offer a permanent fix or give us all an expectation that this bug is recognized and being worked on?

  • alancraigmackie Calculating status...
    Currently Being Moderated
    Oct 15, 2013 11:26 AM (in response to Ciddy14)

    I too have been having this problem since moving to iOS 7 on my iPhone 4S.

     

    Siri reponds as if going to make the call, but then says she is sorry she can't. However, if I read out the numbers to dial, then the call is completed.

     

    I have tried the fixes suggested here and they work temporarily, but then I'm back to the future.

     

    Let me add my voice to the chorus requesting Apple fix this bug a.s.a.p.

  • RDustinB Level 1 Level 1 (0 points)

    Thanks Plasmo, this seemed to work for me after my previous workaround of "turn off contacts, then back on" no longer had any effect. I also deleted all my relationships prior to re enabling Siri, so maybe that helped clean things up as well. :)

  • schro3f Level 1 Level 1 (0 points)
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    Oct 20, 2013 9:43 PM (in response to RDustinB)

    I tried it couple times on my 4s, for me this doesnt help.

     

    Did you mean deleting all your contacts by "deleting your relationsships prior". This will be hard to do cause i synced it with google contacts    

  • RDustinB Level 1 Level 1 (0 points)
    Currently Being Moderated
    Oct 21, 2013 7:16 AM (in response to schro3f)

    Hey schro3f, no by "deleting my relationships" I mean editing *my* personal contact card in my contacts. Siri learns who your brother, mother, spouse etc are and I deleted those fields out of my contact card.. Then I turned off contacts and Siri, and when I turned off contacts that is when my iPhone asked if I wanted to keep the contacts on my phone or delete them. Since I have them all in iCloud I chose to delete them.

     

    For your situation it'll be a bit different, you may have to turn off contacts in your Gmail account under Settings -> Mail, Csontacts, Calendars and then turn Siri off, reboot the phone then turn them back on. The iPhone May not ask you if you want to keep all your contacts on your phone and  I'd be careful of this, making a backup of your contacts first off of Googles servers, as I'm not sure how the syncing will work if you have to manually delete all  contacts off your  before turning off Siri and rebooting.

     

    Does that make sense? Respond if you have questions or need help, I don't want you to loose your contacts trying to fix this!!!! :)

  • RC@CCDA Level 1 Level 1 (0 points)
    Currently Being Moderated
    Oct 23, 2013 7:15 AM (in response to Ciddy14)

    I uploaded the new ios7 update for my iphone and mini last night and that seems [so far] to have fixed this bug. would be interested to know if others have the same result. My siri is now as responsive as it was before the initial 7 update and works well via bluetooth as well.

    ,r

  • schro3f Level 1 Level 1 (0 points)
    Currently Being Moderated
    Oct 23, 2013 2:30 PM (in response to RDustinB)

    Hi man, i tried this trick by turning off google contacts and turn off siri. Than turning of iphone and enabling siri. Still nothing

  • PapaSeth Calculating status...

    This solution worked for me, at least for now.  I'll report back of changes. 

  • FriskyinMN Calculating status...
    Currently Being Moderated
    Oct 31, 2013 1:20 PM (in response to Ciddy14)

    Curiously - I ran into this issue this morning - Siri won't call my wife's number like it always has!  It either returns the "uh oh" statement, or a "Sorry, (my name), but I cannot make the phone call" message.  Disabling  Siri, rebooting the phone and reenabling Siri seems to have fixed the issue for now.  But boy this was/is annoying.  keeping my fingers crossed hoping it won't re occur.

  • AppsandOranges Calculating status...
    Currently Being Moderated
    Nov 8, 2013 8:59 AM (in response to Ciddy14)

    This worked for me.

     

    Settings > General > Siri > My Info

     

    Select yourself from your contacts.

     

    Turn Siri on and off.

     

    Voice dial.

  • 7201969 Calculating status...
    Currently Being Moderated
    Nov 9, 2013 9:25 AM (in response to Ciddy14)

    I found that if I list a phone number as "iPhone" in contacts, Siri will not be able to dial that number.

     

    When I changed the number back to "mobile" Siri had no problems dialing. Looks like it may be a bug.

     

    Hope this helps.

  • texasgatitomama Calculating status...

    This worked really well on my new iPhone 5C with IOS 7. Thanks for the tip!

  • jl-atl Calculating status...
    Currently Being Moderated
    Nov 13, 2013 5:48 AM (in response to Ciddy14)

    I have the same problem.  When asking Siri to dial by name (contact) it will say "calling ....." then respond with the dreded "Uh oh, I can call ....".  Starts doing this randomly.

     

    At first I tried the reboot process and it worked for a while, not even that does not work.  Last night had the problem, tried rebooting multiple times but no luck.

     

    Then this morning it is working again.

     

    Apple - are you listening?  Are you working on a fix for this bug?

  • FriskyinMN Level 1 Level 1 (10 points)
    Currently Being Moderated
    Nov 13, 2013 11:16 AM (in response to Ciddy14)

    After a couple weeks, the problem came back - Siri won't dial my wife's number.  ANNOYING!

    The steps below worked for me, but surely, it will not be long before Siri/voice dialing acts up again!  APPLE, ARE YOU LISTENING!?!? 

     

    Settings > General > Siri > My Info

     

    Select yourself from your contacts.

     

    Turn Siri on and off.

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