Want to highlight a helpful answer? Upvote!

Did someone help you, or did an answer or User Tip resolve your issue? Upvote by selecting the upvote arrow. Your feedback helps others! Learn more about when to upvote >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

How do I remove this 3.7GB of messages stored on my phone with iOS 7?

For a while, I've noticed that my "other" category in iTunes on my iPhone 4S has been very, very large...about 5GB of space on my phone wasted because of all this "other" space being taken up. I never could figure out what it was. When I updated to iOS 7, it split the other space into 2 categories. Now "other" only takes up 1.28, while "Documents and Data" take up to 3.81GB of data.


I looked under the usage on my phone, and saw that "saved messages" takes up 3.7GB of space. I deleted all of my messages and rebooted, but it still stays at 3.7. I did some reading and found out that these "saved messages" are every single message, picture, video, etc. I have ever sent in the 10 months I've owned my phone. They are backed up and stored somewhere on my phone, and I have no idea how to remove them.


I've tried removing messages from spotlight search and rebooting but to no avail. I don't want to restart my phone from scratch, because I will lose over 900 contacts, notes, Wi-fi networks, etc. Does anybody know where these messages are stored on the phone and how I remove them? They are useless and if this keeps up, by the time my contact expires all the space on my phone will be taken up by useless archived messages that I can't even access.

User uploaded file

iPhone 4S, iOS 7

Posted on Sep 22, 2013 12:22 PM

Reply
13 replies

Sep 22, 2013 1:43 PM in response to sherpa14k

I don't think is a corrupted file or folder becuase there is a lot of iphone users with the same problem, search on google shows the same thing, about a bug in iOS, also this problem was reported on iOS 7 betas.

Wrong. The "bug" if any is that iOS 7 spuriously reports corrupted data as messages. Restoring as new will remove it - something that you obviously didn't try.

Oct 20, 2013 6:49 AM in response to ProbablyNoah

I had this problem and solved it. Your phone saves messages in some internal storage area even though all messages might be removed. I first synced my phone to save all my pics and videos just to be safe and had computer automatically delete from phone once downloaded. I then went to my icloud on my phone and looked up storage and backup. Then I deleted backup and storage. I got all of my storage back to 5 gb. I then went back and turned my icould backup back. This worked. Hope it helps . Did me because you cant find the answer anywhere! lol

Jan 3, 2014 9:56 PM in response to ProbablyNoah

I'm not sure if you've figured this out yet or not, but I had the same issue (4+ GB of "saved messages"). I deleted all of my conversations, synced, backed up, syned again and it only went down by 0.3 GB. I read somewhere in the WIDE WIDE World wide web that you need to wait a few minutes. I checked again about 20 min later and they were gone. I only have 212 MB of messages. I'm guessing that's the messaging program itself.


Hope it helps

Feb 15, 2014 4:35 PM in response to ProbablyNoah

Snowden has already commented on this. Messages are stored on Apple devices until they are uploaded for screening to the NSA. Apple holds these messages on your device and on the cloud service. Once the information has been uploaded to NSA, the messages then delete off your device. In order to not arouse suspecion, the device will always show you some amount to data as space being occupied on your device. Theorecically this data could be over written and not protected if they were on hidden sectors of your memory. The information stored on this "messages" partition is actually more than messages, thats why this space commitment can easily reach 3 gigs. Any computer science specialist will tell you that ASCII characters only use minimal kilobytes of data. Apple complies with this request to upload your personal data as outlined in the Patriot Act. The only way to delete this "messages" data hold is by doing a complete wipe of your device and not conducting a restore. It will clear the space off your device, but NSA actually has the information from the cloud service regardless.

How do I remove this 3.7GB of messages stored on my phone with iOS 7?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.