1 Reply Latest reply: Sep 22, 2013 1:04 PM by AnaMusic
jdelacruz Level 1 Level 1

My ipod touch doesnt turn on any more.When i press the power button only the apple sign appears and turns back off.I tried to restore it in my computer but a message and says error check your network settings or network connection.


iPod touch, iOS 6.1.3
Reply by AnaMusic on Sep 22, 2013 1:04 PM Helpful

The Basic Troubleshooting Steps are:

 

Restart... Reset... Restore from Backup...  Restore as New...

 

 

Restart / Reset

 

http://support.apple.com/kb/ht1430

 

Backing up, Updating and Restoring

 

http://support.apple.com/kb/HT1414

 

 

If you try all these steps and you still have issues... Then a Visit to an Apple Store or AASP (Authorized Apple Service Provider) is the Next Step...

 

Be sure to make an appointment first...

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