Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Find friends not working with ios7

Anyone else having this issue?

iPhone 4, iOS 7

Posted on Sep 22, 2013 1:02 PM

Reply
62 replies

Sep 22, 2013 8:39 PM in response to DonnaTB

All four of our families iphones are doing this. after a little research apple apparently made it where if you close the find friends app through the multitasking pane your friend can no longer see you again until you open the app again. so you have to keep the app open for it to work! the change is just plain dumb! If we wanted to hide, we would just use the hide from followers button. I use this app to keep an eye out on my teenagers, and have it set so they can not turn it off. Now if they were somewhere they shouldnt be, all they have to do is close the app!


Apparently we need to start a fuse so Apple will fix this!

Sep 23, 2013 5:48 AM in response to DonnaTB

My Wife and my Daughter have the same phone as I do.. we all have 4S's.. We all did the update and are running OS7. I can see my daughter on find friends. I cannot see my Wife. My Wife can see me. Every once in a while I can see her.

I think there is a bit more to this.. but what a mess. Who decided to pull the trigger on the launch for OS7 before performing there launch testing. I have several apps down and my battery life is just zinging by.

Not sure I am happy with this new release.. but a few days before it came out, I noticed all the app updates.. I waited for a few days to see how my wife and daughter liked it before I updated... I assumed I would be forced to update eventually..

Sep 23, 2013 7:55 AM in response to DonnaTB

Same issue here. All contacts followed display a "Location Not Avaialable" message.


I stronlgy encourage everyone who is reading this post to file a Find My Friends App Review in the App Store in with 1 start. Lots of people is already doing it but the more reviews it gets, the full attention it will received from Apple.


Let your opinion be heard!

Sep 23, 2013 8:37 AM in response to DonnaTB

I am having the same issue. I tried all the troubleshoot steps - delete, reinstall, delete people, readd people, etc. and it's still not working. Everyone is showing as location not avaliable but my boyfriend's iphone 5 is working fine. He updated and he can see me and everyone else I was following but I can't get it to work on my iphone 4s. I spent 30 minutes trying to find support to ask but nothing and this is where I ended up. Very frustrating.


I'm filing a review on the app right now.

Sep 23, 2013 9:06 AM in response to DonnaTB

Tell me if anyone else was doing this: My family (3 of us) all have our OWN apple ID's on our devices; BUT we had set up "FIND MY PHONE" on a separate ID that all 3 of us were using.


Now Apple decided that's no good any more; so now Find My Phone only works on your master account; now the family can't have a shared ID for that app any longer.


So now we switched to FIND MY FRIENDS; and i'm getting the same "location not available". I wish Apple would go back to the other system on FIND MY PHONE.

Sep 23, 2013 10:59 AM in response to bs051100

My wife is hounding me constantly since the ios7 upgrade that we are now unable to find our 17 son. No problems finding him prior to the update. It would be helpful if Apple actually communicated these changes since it's caused a fair amount of agitation with my wife accusing my son of intentionally turning it off when in fact he does have it enabled, but not always running in the background

Sep 23, 2013 11:32 AM in response to DonnaTB

If the statement is true that "One must leave the application running for it to work", I can say that this will wear the battery down at a much greater rate. Thats not cool at all.


Testing at this moment, I can say that I can see my daughter right now at college, but I do not know if she has her app running, I would doubt it. I could not see my wife, but when she clicked on her app to see me, I could see her.. then I closed my app, but she can still see me. It appears I can see my daughter any time, I cannot see my wife unless her is open, and my wife can see me anytime.


To sum, it appears to be inconsistant with relationship to being opened or closed.

Apple phone, Apple OS, Apple Application... looks like we need an update.

I can only wonder if Apple performed all the testing required before releasing the new operating system.


The new OS7 load also knocked out my PNC Virtual Wallet application as well. Although that is not Apples issue, it is now mine...

Find friends not working with ios7

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.