Mummyolly

Level 1 (0 points)

Q: Has anyone else downloaded recommended apps with a new phone only to discover they weren't free?

Anyone else done this? I'm fed up to say the least - I don't even want them! What will be the chances of a refund?

iPhone 5, iOS 7

Posted on Sep 22, 2013 1:55 PM

I have this question too

Q: Has anyone else downloaded recommended apps with a new phone only to discover they weren't free?

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Helpful answers

by judysings,

judysings Sep 24, 2013 7:03 AM in response to Mummyolly
Community Specialists

Sep 24, 2013 7:03 AM in response to Mummyolly

Hi Mummyolly,

Welcome to the Support Communities!

The articles below may be able to help you with this issue.
Click on the links to see more details and screenshots.

About Free Apple Apps for iOS 7 compatible devices
http://support.apple.com/kb/HT5913

How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/HT1933?viewlocale=en_US

Cheers,

Judy
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