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Itunes crashed while updating to ios7 and now my phone is messed up!!

While updating my iphone4 to ios7, then suddenly itunes crashed( closed) and since then it keep asking me to connect to itunes when i do itunes asks me to restore and i dont have any backup on my computer how can i solve this?

iPhone 4, iOS 6.1.4

Posted on Sep 22, 2013 1:58 PM

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Question marked as Best reply

Posted on Sep 23, 2013 7:33 AM

If you are being asked to restore the iPhone. your data is already gone.


If you have been using the iPhone as intended, your contacts and

pictures should already be sycned with your computer. Depending on

your location, you should be able to download your past iTunes

purchases (except for items no longer available in iTunes). Text

messages are gone, unless you can get them from your wireless provider.


The way to proceed is to connect your iPhone to the computer you usually

sync with and restore the iPhone. Then use iTunes to put back your

contacts, pictures, music, etc. Finally, turn on and use iCloud and start

a good backup regime to prevent future loss.

4 replies
Question marked as Best reply

Sep 23, 2013 7:33 AM in response to wiretech

If you are being asked to restore the iPhone. your data is already gone.


If you have been using the iPhone as intended, your contacts and

pictures should already be sycned with your computer. Depending on

your location, you should be able to download your past iTunes

purchases (except for items no longer available in iTunes). Text

messages are gone, unless you can get them from your wireless provider.


The way to proceed is to connect your iPhone to the computer you usually

sync with and restore the iPhone. Then use iTunes to put back your

contacts, pictures, music, etc. Finally, turn on and use iCloud and start

a good backup regime to prevent future loss.

Sep 23, 2013 1:34 PM in response to wiretech

Was it Apple's fault that you did not back up your data? If it is important to you,

then you should protect it; if it is not important, then there was no big loss.


Good luck with your android device. You may wish to verify that the android

device you choose automatically backs up your important information by default and

without any action by you.

Itunes crashed while updating to ios7 and now my phone is messed up!!

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