HT203174: iTunes: Possible iTunes Store errors
Learn about iTunes: Possible iTunes Store errorsQ: I purchased the series "Call the Midwife" and downloaded it to my Windows desktop. Then I tried to sync the episodes to my 1st gen ... I purchased the series "Call the Midwife" and downloaded it to my Windows desktop. Then I tried to sync the episodes to my 1st generation iPad and an error message told me that the video format was incompatable with the my iPad. What to do? more
-
All replies
-
Helpful answers
-
Sep 24, 2013 8:17 AM in response to jjsylvesby jason269,★HelpfulHi, jjsylves.
Thank you for visiting Apple Support Communities.
If the media is still located on your computer, I would create a version specifically for the iPad. To create and iPad version in iTunes 11 select the media that you are wanting to convert. From there, select the File menu > Create New Version > Create iPad or Apple TV version. Once the media has been converted, sync the iPad version to the iPad.
iTunes: May be unable to transfer videos to iPhone, iPad, or iPod
http://support.apple.com/kb/TS1497
iTunes 11 for Windows: Syncing overview
http://support.apple.com/kb/PH12311
Regards,
Jason H.
-
Sep 24, 2013 11:48 AM in response to jason269by jjsylves,I finally came upon the solution to the problem. Aparently when you begin to download an episode or more and something goes wrong, you just can´t pick up where you left off and continue the download. You'll keep on getting the same error message. Simply DELETE that particular episode that appears as started on your iPad but that refuses to download and ask for the download again. That's what I did and it worked perfectly!
