2 Replies Latest reply: Sep 24, 2013 11:48 AM by jjsylves Branched to a new discussion.
jjsylves Level 1 Level 1 (0 points)

After downloading into my computer, I tried syncing to my iPad but to no avail. The purchased tv series would not sync. So then I tried to download via wifi directly to my iPad and the first two episodes downloaded no problem. The following 6 episodes then said that the video format was not compatible with my iPad and therefore would not download.  What should I do. I don't even know who to ask in Apple nor how to get in touch without paying a fee.

iPad, iOS 5.1.1