Touch ID is not unlocking my phone
I have my finger print set up and currently no passcode. However I'm still having to slide to unlock rather than my fingerprint unlocking my phone.
iPhone 5s, iOS 7
User profile for user:
brenden dv
User level:
Community Specialist
Hi Maviolet,
To use Touch ID, you must have a passcode set up. You may find the following article helpful:
iPhone 5s: About Touch ID security
http://support.apple.com/kb/HT5949
To configure Touch ID, you must first set up a passcode. Touch ID is designed to minimize the input of your passcode; but your passcode will be needed for additional security validation, such as:
- After restarting your iPhone 5s
- When more than 48 hours have elapsed from the last time you unlocked your iPhone 5s
- To enter the Passcode & Fingerprint setting
Regards,
- Brenden