HT1600: Apple TV (1st generation): How to update Apple TV software

Learn about Apple TV (1st generation): How to update Apple TV software
Jump4jo
Level 1 (0 points)

Q: Update version 6 not available in Canada?

After turning on AppleTv 3, it said update available and started to download something. After about 20 min. a message came saying update failed.

Checked under Software Update in General, it said Software up to date, however checking the software version # revealed #5.xx.

What gives?

I guess the latest update (# 6) is not available in Canada

Apple TV

Posted on Sep 22, 2013 4:21 PM

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Jump4jo

Q: Update version 6 not available in Canada?

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  • by Winston Churchill,Helpful

    Winston Churchill Winston Churchill Sep 23, 2013 2:15 AM in response to Jump4jo
    Level 10 (104,468 points)
    Apple TV
    Sep 23, 2013 2:15 AM in response to Jump4jo

    Welcome to the Apple Community.

     

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  • by ChrisRR,Helpful

    ChrisRR ChrisRR Sep 23, 2013 4:10 AM in response to Jump4jo
    Level 3 (926 points)
    iCloud
    Sep 23, 2013 4:10 AM in response to Jump4jo

    It's more to do with the fact that the 6.0 update has been made unavailable due to some issues some users have experienced. I gather then, that in-between your ATV telling you there was an update available, and you trying to download it, the update had been withdrawn temporarily. Don't worry about it, carry on, as you were. When it next notifies you that there's an update available - wait. Wait a while before updating. Check this forum to see if there are any reported problems before making your next move.