HT201290: If QuickTime Player can't open an audio or video file

Learn about If QuickTime Player can't open an audio or video file

TransferKnowledge75206

Level 1 (0 points)

Q: mov - I have a brand new MacBook Pro and Operating System

Why can't I open a .mov?

Posted on Sep 22, 2013 5:11 PM

I have this question too

Q: mov - I have a brand new MacBook Pro and Operating System

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by baltwo,

baltwo Sep 22, 2013 5:56 PM in response to TransferKnowledge75206
Level 9 (62,256 points)

Sep 22, 2013 5:56 PM in response to TransferKnowledge75206

Step one is to log into a newly created admin user account and see if the problem persists.
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by Linc Davis,

Linc Davis Sep 22, 2013 6:44 PM in response to TransferKnowledge75206
Level 10 (208,037 points)

Applications

Sep 22, 2013 6:44 PM in response to TransferKnowledge75206

Not all MOV files can be opened in QTP. Try this:

VideoLAN - Download official VLC media player for Mac OS X
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