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Do Not Disturb doesn't work!

New iPhone 5S

iOS 7.0.1 (latest)


Do Not Disturb does NOT work! It still lets in calls. I have tried all the settings to no avail. Even selecting block every call, all the time, the moon icon is showing, but the calls still come through!


What the?! Come on Apple... this is not rocket science. I've embarassed myself in public settings because this easy feature is broken!

Posted on Sep 22, 2013 8:31 PM

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Question marked as Best reply

Posted on Mar 26, 2017 1:47 AM

A while ago i made the mistake of updating to ios 10.2.1 (14D27) on my iphone 5s since i downloaded this "update" the do not disturb feature has stopped working when the phone is unlocked yes i checked the settings under the specific contacts and in the settings app i can toggle the options freely but it does not fix it. I have tried turning phone off and on and reinstalling the new ios cuz i couldnt figure out how to go back to ios 7, this has been several weeks of this and more problems since update, my location services are permenently greyed off. No amount of fussing with settings or otherwise changes this. Siri left the phone, idk where she went but i cant acess her. All of my 3000 songs just skip through when i try play them but they still take up memory and i cant get them off the device and when i re sync it changes nothing because the device thinks they are there but they obvoisly are not. My battery always lasted 18hours or more from a full charge suddenly after update im lucky to get 2hours. I have trouble with where to start on what you did to my brighness, the phone will not get as bright or as dark as it used to and again i fussed with settings in all kinds of ways but the white point keeps changing itself. The phone will drain battery even when completly powered down. You removed my speech to text feature and this is very annoying. My camera now refuses to focus on the foreground of an image. And should i even start on how inefficient and horribly cluttered the photo roll is now...would prolly take to much time. Im just getting stated on the issues that where not intentional in this "update" but i think you get the point and dont know how much space i have to post. My phone though older is in premium hardwear condition. It has been in a life proof case since unboxing it has no dents cracks scratches or otherwise. Up until i updated this phone had no problems at all. And now i update and your rep tells me my hardwear is bad and i have to buy a new phone? **** you. My phone was fine till you broke it. You aught to send me a new phone with an apology for being scumbags. Do not download the update. I was an apple fan but i will not buy apple again after this.

26 replies
Question marked as Best reply

Mar 26, 2017 1:47 AM in response to Surge74

A while ago i made the mistake of updating to ios 10.2.1 (14D27) on my iphone 5s since i downloaded this "update" the do not disturb feature has stopped working when the phone is unlocked yes i checked the settings under the specific contacts and in the settings app i can toggle the options freely but it does not fix it. I have tried turning phone off and on and reinstalling the new ios cuz i couldnt figure out how to go back to ios 7, this has been several weeks of this and more problems since update, my location services are permenently greyed off. No amount of fussing with settings or otherwise changes this. Siri left the phone, idk where she went but i cant acess her. All of my 3000 songs just skip through when i try play them but they still take up memory and i cant get them off the device and when i re sync it changes nothing because the device thinks they are there but they obvoisly are not. My battery always lasted 18hours or more from a full charge suddenly after update im lucky to get 2hours. I have trouble with where to start on what you did to my brighness, the phone will not get as bright or as dark as it used to and again i fussed with settings in all kinds of ways but the white point keeps changing itself. The phone will drain battery even when completly powered down. You removed my speech to text feature and this is very annoying. My camera now refuses to focus on the foreground of an image. And should i even start on how inefficient and horribly cluttered the photo roll is now...would prolly take to much time. Im just getting stated on the issues that where not intentional in this "update" but i think you get the point and dont know how much space i have to post. My phone though older is in premium hardwear condition. It has been in a life proof case since unboxing it has no dents cracks scratches or otherwise. Up until i updated this phone had no problems at all. And now i update and your rep tells me my hardwear is bad and i have to buy a new phone? **** you. My phone was fine till you broke it. You aught to send me a new phone with an apology for being scumbags. Do not download the update. I was an apple fan but i will not buy apple again after this.

Jun 29, 2017 5:42 PM in response to azchick1957

I have an iPhone 5S and just today it began to ring when receiving calls even though "do not disturb" was on. I did a hard re-set and I was undisturbed by the phone for the first call after the re-set. But it rang again for subsequent calls. Same thing with a second hard re-set. Unless someone has a fix, I'll have to power the phone off when I want not to be disturbed!

Sep 22, 2013 8:52 PM in response to IdrisSeabright

I think you are correct. Page 31 of the manual says:


Do Not Disturb

Do Not Disturb is an easy way to silence iPhone, whether you’re going to dinner or to sleep. It keeps calls and alerts from making any sounds or lighting up the screen.

Turn on Do Not Disturb. Swipe up from the bottom edge of the screen to open Control Center, then tap . When Do Not Disturb is on, appears in the status bar.

Note: Alarms still sound, even when Do Not Disturb is on. To make sure iPhone stays silent, turn it off.

Configure Do Not Disturb. Go to Settings > Do Not Disturb.

You can schedule quiet hours, allow calls from your Favorites or groups of contacts, and allow repeated calls to ring through for those emergency situations. You can also set whether Do Not Disturb silences iPhone only when it’s locked, or even when it’s unlocked.

Sep 23, 2013 5:25 AM in response to Ocean20

Yes, thanks for the manual recap... I understand that. The problem is, IT DOESN'T WORK!


I am getting a call from my Alarm co. that continues to come through as if DND was not active. I tried every setting possible in DND. The moon icon was on and bold, indicating DND is on.


DOES. NOT. WORK.


Highly annoying, as you go to a concert and trust that simple Apple tech will "just work"!

Sep 23, 2013 7:40 AM in response to Surge74

So just to verify, in your settings....

Allow Calls From is set to No One

Repeated Calls is OFF

Silence is Always


Correct?


My next question, is this from evey alert (Mail, Calendar, Reminders, etc), just phone calls, or is it just the Alarm co?


Make sure the Alarm co. is not in your VIP list.


I have been using this in iOS 7 for quite a while now, and it has worked beautifully for me on both iPhone 5 and iPhone 5s.

Sep 23, 2013 8:14 AM in response to Surge74

Yes, it blocks everything on both 5 and 5s, if I have it set that way. Make sure the Repeated calls is turned off, also. If you call twice in (i believe) 3 minutes, the call will go through if that is not turned off. Not a bad option to have on, though, in case of emergencies. Just my opinion.


Are all calls going through, or just the Alarm co calls?

Do Not Disturb doesn't work!

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