milk13

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Q: Little girl forgot password to ipad mini with IOS 7 installed and with find my ipad on, how can I restore?

My lovely little girl has fotgotten her password to her Ipad mini with ISO 7 and find my ipad on. How can I reset?

Tried standard restore mode and comes up with message "This devise isn't eligible for the requested build?

iPad, iOS 7, iPad mini

Posted on Sep 22, 2013 10:23 PM

I have this question too

Q: Little girl forgot password to ipad mini with IOS 7 installed and with find my ipad on, how can I restore?

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by sberman,

sberman Sep 22, 2013 10:37 PM in response to milk13
Level 8 (41,140 points)

Sep 22, 2013 10:37 PM in response to milk13

http://support.apple.com/kb/HT1212
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by milk13,

milk13 Sep 23, 2013 12:43 AM in response to sberman
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Sep 23, 2013 12:43 AM in response to sberman

thanks but didn't work?....I can't restore due to find my Ipad been turned on
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by sberman,

sberman Sep 23, 2013 12:33 PM in response to milk13
Level 8 (41,140 points)

Sep 23, 2013 12:33 PM in response to milk13

Use a computer to go to http://www.icloud.com

Sign on using your Apple ID and password. Go to Find My iPhone, locate your iPad there, and choose "Remove from account".
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by milk13,

milk13 Sep 23, 2013 9:17 PM in response to sberman
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Sep 23, 2013 9:17 PM in response to sberman

Still no go? When I turn the ipad on it asks for a password, this is the one she has forgotten?
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by sberman,

sberman Sep 23, 2013 9:25 PM in response to milk13
Level 8 (41,140 points)

Sep 23, 2013 9:25 PM in response to milk13

Try the steps here. This article specifically is for "not eligible for the requested build."

http://support.apple.com/kb/TS4451
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