Alex Ieong
Level 1 (5 points)

Q: My Photo Stream is empty with iCloud Control Panel 3.0

I've got iPhone, iPad and PC (Windows 8) in sync with iCloud Control Panel 2 properly before.

Days ago I upgraded to iCloud Control Panel 3.0, Other shared photo streams and iCloud bookmarks are sync perfectly but "My Photo Stream" is not sync on PC anymore. I've cleaned up iCloud Photos sync folder completely and signed in to the iCloud Control Panel again, but "My Photo Stream" is just not sync.

Any idea?

iCloud Control Panel 3.0, Windows 8

Posted on Sep 23, 2013 6:15 AM

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Alex Ieong

Q: My Photo Stream is empty with iCloud Control Panel 3.0

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  • by syed najaf,

    syed najaf syed najaf Oct 19, 2013 5:41 AM in response to heshie75v
    Level 1 (0 points)
    Oct 19, 2013 5:41 AM in response to heshie75v

    thats not good, we should keep on telling apple again and again.

  • by fonatig,

    fonatig fonatig Oct 19, 2013 2:33 PM in response to Alex Ieong
    Level 1 (0 points)
    Oct 19, 2013 2:33 PM in response to Alex Ieong

    how much time has passed since the control panel 3.0 was released? like 1 month?

    Apple, why you don't fix this problem yet? shame...

  • by Alex Ieong,

    Alex Ieong Alex Ieong Oct 20, 2013 12:50 AM in response to ClassicalJeff
    Level 1 (5 points)
    Oct 20, 2013 12:50 AM in response to ClassicalJeff

    After using default iCloud Photos path, it worked fine for a while. It stopped working again when I upgraded to Windows 8.1. My solution is just signed out and remove iCloud Photos" in the default path, and then signed in and sync to the default path again.

     

    We need final solution!! Please!

  • by Alex Ieong,

    Alex Ieong Alex Ieong Oct 20, 2013 11:06 AM in response to Alex Ieong
    Level 1 (5 points)
    Oct 20, 2013 11:06 AM in response to Alex Ieong

    It stops working, again.

    A little survey, is anybody using Picasa and let it scan the iCloud Photos folder? Not sure if it's related, anyway.

  • by Flash04,

    Flash04 Flash04 Oct 20, 2013 12:51 PM in response to Alex Ieong
    Level 1 (0 points)
    Oct 20, 2013 12:51 PM in response to Alex Ieong

    OK, reading this I do not feel stupid anymore. I spend the whole day to get photo stream running. Finally the PC of my wife started syncing ! but only 80% of the content. My PC doesn't do anything. I stop trying now. Hope this works in a week or two ...

    Together with the sloppy & buggy iOS7 release (using a 64GB Retina iPad) I am afraid that we are seeing the end of an aera. At least, with quality converging to mainstream there is no more justification of these extraordinary prices ...

  • by syed najaf,

    syed najaf syed najaf Oct 21, 2013 1:23 AM in response to Flash04
    Level 1 (0 points)
    Oct 21, 2013 1:23 AM in response to Flash04

    hello apple are u even listing??

  • by mrblurgle,

    mrblurgle mrblurgle Oct 21, 2013 7:10 AM in response to syed najaf
    Level 1 (0 points)
    Oct 21, 2013 7:10 AM in response to syed najaf

    Short story for me is that it downloadsphotos for a while (15-40 minutes) after signing out and in witht he iCloud control panel, then stops.    (or maybe just generates a lot of network traffic to compare with photos that ar ealready downloaded).  If I sign out and in again it starts from scratch again.

     

    I logged a support case and have been promised that it will be escalated to engineers or somebody and they may contact me to place software in debug mode.  No response yet but only been a couple of days.

     

    I'd suggest lodging a support case as the people I spoke to hadn't heard of this problem but did browse the web and find discussions like this which they agreed indicated it was a systemic issue.

    http://www.apple.com/support/

     

    Thanks

  • by TCB64,

    TCB64 TCB64 Oct 21, 2013 3:59 PM in response to mrblurgle
    Level 1 (0 points)
    Oct 21, 2013 3:59 PM in response to mrblurgle

    My level 2 Tech Chris is forwarding commend in this thread to the engineers.  he is perplexed about why the engineers are not responding...it's been 3 weeks already....he and his mgr have escalated this case to "people higher up.". I am not optimistic about any quick fix....I think iCloud 3.0 likely has a big bug...and that this is just ones piece of it....the engineers need to work together on this (not piecemeal)--AND WE NEED TO BE INFORMED OF THEIR PROGRESS--OR LACK OF PROGRESS.....

  • by heshie75v,

    heshie75v heshie75v Oct 21, 2013 4:27 PM in response to TCB64
    Level 1 (4 points)
    iPhone
    Oct 21, 2013 4:27 PM in response to TCB64

    Never going to happen

  • by yael7776,

    yael7776 yael7776 Oct 21, 2013 6:45 PM in response to huanwlisa
    Level 1 (0 points)
    Oct 21, 2013 6:45 PM in response to huanwlisa

    this worked for me

  • by fonatig,

    fonatig fonatig Oct 22, 2013 4:15 AM in response to yael7776
    Level 1 (0 points)
    Oct 22, 2013 4:15 AM in response to yael7776

    for a while. you'll see

  • by konfusionstar,

    konfusionstar konfusionstar Oct 22, 2013 6:02 PM in response to Alex Ieong
    Level 1 (0 points)
    Oct 22, 2013 6:02 PM in response to Alex Ieong

    After reading this forum, I no longer feel crazy. I kept trying all the fixes I read in tons of forums and was getting no where. Photostream just randomly adds photos and a large amount are missing. I eventually just switched to dropbox for saving photos, but I really hope Apple comes up with a solution. Photostream is so much more convenient across my ipads and iphone5s. I am experiencing this faulty photostream with Windows 7 and icloud 3.0. Apple, please fix this!!

  • by syed najaf,

    syed najaf syed najaf Oct 23, 2013 2:46 AM in response to konfusionstar
    Level 1 (0 points)
    Oct 23, 2013 2:46 AM in response to konfusionstar

    we havnt seen any sign of apple even trying to fix this problem..everyone should keep on bumping their support staff with this thread.this is no ****  frustating.

  • by pepms,

    pepms pepms Oct 23, 2013 1:07 PM in response to syed najaf
    Level 1 (0 points)
    Oct 23, 2013 1:07 PM in response to syed najaf

    At the end the only real working solution for me was downgrading back to iCloud panel 2.1.2, working perfectly for a week and not going to upgrade until they release a fix for this issue...

  • by icngacsn,

    icngacsn icngacsn Oct 23, 2013 1:17 PM in response to Alex Ieong
    Level 1 (0 points)
    Oct 23, 2013 1:17 PM in response to Alex Ieong

    Just got off the phone with iCloud support. They do not even acknowlede that there is a problem. I said just type "My Photo Stream not working on Windows" into Google and you'll see the number of people having issues. The nice lady said "We are not allowed to use Google here"....

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