You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Apple Warranty vs. Best Buy Warranty

Okay, I got that little piece of paper with my iPod nano for the apple one-year limitede warranty, but I also bought a best buy warranty. Some poeple told me that the best buy one is only good after the apple one, but then others said I need to fill out the paper that came in the box from apple, but there is nothing to fill out. Well, this is what I think, I just contact apple if anything happens to mu iPod within one year of puchasing it, then after that I call Best Buy. Am I Right?

Windows XP

Posted on Jun 25, 2006 6:28 PM

Reply
Question marked as Top-ranking reply

Posted on Jun 25, 2006 6:30 PM

You might want to call Best Buy. You'll get more help from them than in these Apple forums.
6 replies

Jun 25, 2006 6:30 PM in response to IgotAniPod

Best Buy sends all the iPods to Apple for warranty work.

I just contact apple if anything happens to mu iPod within one year of puchasing it, then after that I call Best Buy. Am I Right?
Yes.

Read the Best But warranty very carefully. If it is not spelled specifically, it will not be covered. Best Buy and most extended warranties are almost always useless, if not an outright rip-off.

Jun 25, 2006 6:46 PM in response to Chris CA

I actually found the Best Buy warranty very useful. My 4G iPod stopped working after about a year and a half. I took it into my local Best Buy, showed them the problem, and they replaced it with a 5G iPod.

I believe if you call Best Buy and go through the whole procedure outlined in the service plan they send it to Apple. But, when I took mine into Best Buy, they just replaced it at the store with a newer iPod.

btabz

Jun 25, 2006 6:48 PM in response to Chris CA

Thanks so much you have helped a lot, but theres one more thing. I was told I have to fill out that warrenty paper that came in the iPod box, but there nothing to fill out, then I was told to go online and do it. I am all confused. Can't I just call them when it breaks. And another thing, I always thought the manufacuring warrenty didnt cover much, just like if it was a defective iPod, and that the best buy or other stores, that their's were much better and covered everything??

Jun 25, 2006 6:53 PM in response to IgotAniPod

You may want to read my previous post in this thread (detailing my experience with Best Buy service plans) 🙂

Also, the warranty that comes with your iPod covers many things. For the most part, if the iPod breaks within one year of purchase, Apple will repair it. The only exception is if you cause it. For example, if you drop your iPod, Apple will not fix it. This is the same with Best Buy, as Best Buy won't replace it or send it in to be fixed (if you are responsible for the problem). Best Buy's service plan just extends Apple's warranty to provide you with more protection.

btabz

Jun 25, 2006 9:47 PM in response to IgotAniPod

I was told I have to fill out that warrenty paper that came in the iPod box, but there nothing to fill out
Correct. There is nothing to fill out.

then I was told to go online and do it.
Go here -> https://register.apple.com/cgi-bin/WebObjects/GlobaliReg.woa

Can't I just call them when it breaks
If the purchase is registered, Apple will know when the warranty begins and ends.
If you wait until you need help, you may have send in proof of purchase.

I always thought the manufacuring warrenty didnt cover much, just like if it was a defective iPod,
Yes, this is true.
If it stops working, you can get it repaired/replaced.

and that the best buy or other stores, that their's were much better and covered everything??
Everything? Not by far.
Extended warranties are simply free money to the store. If it breaks, Best Buy does not pay a dime to repair or replace the item.
They get to keep 1/3 of the price and the rest goes to the actual insurance company, who pays to repair or replace items.

Too many horror stories of people who have gotten ripped off because they were told the extended warranties did not cover it.

Apple Warranty vs. Best Buy Warranty

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.