1 Reply Latest reply: Sep 25, 2013 3:20 PM by mario49
J-K-E-W-O-O-D Level 1 Level 1 (0 points)

I have tried everything!! It gets as far as restoring firmware and then reads error 29 and stops!! It has never done this before, only since IOS7 made it go into recovery mode.

HELP PLEASE!!


iPhone 4S, iOS 7
  • mario49 Community Specialists Community Specialists (3,160 points)

    Hello J-K-E-W-O-O-D,

     

    Thanks for using Apple Support Communities.

    For more information on this, take a look at:

     

    iTunes: Specific update-and-restore error messages and advanced troubleshooting

    http://support.apple.com/kb/TS3694#error29

     

    Error 20, 21, 23, 26, 28, 29, 34, 36, 37, 40

    These errors typically occur when security software interferes with the restore and update process. Use the steps to troubleshoot security software issues to resolve this issue. In rare cases, these errors may be a hardware issue. If the errors persist on another computer, the device may need service.

     

    Also, check your hosts file to verify that it's not blocking iTunes from communicating with the update server. See the steps under the heading "Blocked by configuration (Mac OS X / Windows) > Rebuild network information > Mac OS X > The hosts file may also be blocking the iTunes Store." If you have software used to perform unauthorized modifications to the iOS device, uninstall this software prior to editing the hosts file to prevent that software from automatically modifying the hosts file again on restart.

     

     

    Best of luck,

    Mario