ios 7 problems - music&panorama

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ios 7 problems - music&panorama

hey guys,

my name is yoav (Joab), im from israel, and i encountered with some problems in ios7, mainlly with the apple's music app and the panorama in the apple's camera.

i've got a iphone 4S device, and when i open my music app, the songs just "run up" like in a conveyor belt, without stopping at all!

additionally, when a swipe to the panorama view in my camera, and then change the direction of the panorma and trying to shot, the device just reboot (the icon of apple appears like when u shutdown the device and restarting it)!

finally, sometimes there's some apps that just get open and quickly closed without me closing them..

if anybody knows the resons for any of those things to happen, tell me here please.

i called me carier's support but they just said they don't know, and of course i'm not from the states so i cant get support services from apple.

thank you all very much,

yoav (or joab if u prefer).

iPhone 4S, iOS 7, problems with music&panorama in 4S

Posted on Sep 23, 2013 10:06 AM

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Answer 1

Best reply

sheila_m.

Community Specialist

Sep 25, 2013 2:38 PM in response to yoavabadi

Hello yoavabadi,

Thank you for providing so much detail about the issues you have been experiencing on your iPhone. I recommend trying a few things for the issues you are experiencing since updating your iPhone.

The first thing I recommend is quitting and relaunching the applications on your iPhone:

Double-click the Home button.

Swipe left or right until you have located the app you wish to close.

Swipe the app up to close it.

You can find the full article here:

iOS: Force an app to close
http://support.apple.com/kb/HT5137

If you are still experiencing the same issues after quitting the running applications, I recommend restarting your phone and then resetting if it's still not working:

Restarting your device

Press and hold the Sleep/Wake button for a few seconds until the red "slide to power off" slider appears, and then slide the slider.

Press and hold the Sleep/Wake button until the Apple logo appears.

Note: Reset your device only if you are unable to restart it.

Resetting your device

Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears.

You can find the full article here:

iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting

http://support.apple.com/kb/HT1430

If the issues persist after the restart and reset, then the final step is to backup and restore your iPhone:

iOS: How to back up and restore your content

http://support.apple.com/kb/HT1766

iTunes: Restoring iOS software

http://support.apple.com/kb/HT1414

Thank you for using Apple Support Communities.

Best,

Sheila M.

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Answer 2

yoavabadi Author

Level 1

0 points

Sep 27, 2013 2:35 AM in response to sheila_m.

hey Sheila,

well...of course the first thing i did is to restart the iphone and close all of my apps (COOL thing to do in ios 7..).

it didn't work.

i solved my music issue by going to itunes and re-sync my device with it. and i mange to fix the panorama bug the same way.

but now, a new problem occurred - when i open my safari, and then zoom on a text or mark it (to copy-paste), the safari app crush down, it just close the app. i think it's a bug, what do u think? there's a way to fix it?

thank you for helping me either way,

yoav a.

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Answer 3

sheila_m.

Community Specialist

Sep 27, 2013 2:43 PM in response to yoavabadi

Hi yoavabadi,

Thank you for the additional information. Due to the nature of your issue or question you may find more information by using another one of Apple's support resources - https://getsupport.apple.com/GetproductgroupList.action

All the best,

Sheila M.

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