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"Unable to Download Podcast" error after upgrade to iOS7 - iPhone 4S

Hey all,


Since upgrading to iOS7 on my iPhone 4S, the Podcasts app is no longer able to download new Podcasts directly from the app. I keep getting the error "Unable to Download Podcast" with the option to Retry, which always fails. This happens on both 3G and WiFi This error applies to any of my Podcast subscriptions. It was working fine on iOS 6.1.3. I have tried deleting it and re-installing it. I've toggled the Podcast app Settings. I have an iPad 3 WiFi and I haven't had the issue.


Anyone else experiencing this? Anyone know how to fix it?


Thanks,


John

iPhone 4S, Windows 7, iOS 7

Posted on Sep 23, 2013 10:41 AM

Reply
30 replies

Sep 25, 2013 10:01 AM in response to neocec

Hi neocec!


I have a couple of suggestions for you that will help you troubleshoot this issue. First, you should try to reset the iOS device by following these instructions:


iOS: Turning off and on (restarting) and resetting

http://support.apple.com/kb/ht1430


If you are still experiencing issues after attempting that troubleshooting step, you will want to restore your iOS device according to these instructions:


iTunes: Restoring iOS software

http://support.apple.com/kb/HT1414


Thanks for using the Apple Support Communities. Have a good one!


-Braden

Sep 25, 2013 8:28 PM in response to braden85

Hey Braden,


Thanks for the Reply. I already had tried powering it off and on. What I did was a reset by holding the Home and Sleep/Power button together until I saw the Apple logo. Then it started working. But I really can't say for certain that's what fixed it because I didn't test the download prior to doing the reset. For all I know, it could have just resolved on it's own.


Thanks,


John

Oct 22, 2013 8:32 PM in response to neocec

Same problem here... Been looking for a solution since upgrading to iOS 7, (that's in months..). This app was just updated mind you! It has a new design(!), (looks nice, too bad it's broken). Go figure..


Sadly, the only temporary solution is to unsubscribe/delete and re-subscribe. I read somewhere that someone used the same fix, but it only works until you sync to iTunes, (after which, you have to reapply the fix).

Could not find any "Submit feedback" for the podcasts app.

Oct 26, 2013 12:21 AM in response to facets

Just for the record, this really isn't a fix. The success is more random then actual.

I suspect Apple changed something in podcast creation requirements, and some vendors did not update their side, (since this only effect some and not all podcasts).

(I'm just guessing here. What else can we do but guess... The people in charge don't seem to care much.)

The tools to fix this are in the Podcasts App dev team's hands. We can no more fix this then fix a car without being able to open the hood.

In other words, don't hold your breath. I once had a similar 'unresolved' issue with iCal. The final 'fix' was to use something else.

Sometimes it feels like dealing with the DMV or something.

Nov 12, 2013 3:42 PM in response to neocec

So I am having the same issue pretty much since I started trying to download pod casts to my I phone 5c a few weeks ago. I have uninstalled and reinstalled the app serveral times, have called Verizon and Apple tech support and have found no solution. I have reset network settings, but not yet reset the whole phone. Judging by this thread here on the forums I am thinking resetting the whole phone will just be a waste of my time. The app is broken guys, please fix it. What's particularly funny is my buddy just got a 4s and works fine on his phone...


I guess I will have to go buy a third party app a muddle through figuring out how to manually set up pod cast feeds that way, not particularly tech savvy but I guess I will give it a try.


Message was edited by: Craig_23

Nov 16, 2013 7:32 AM in response to neocec

I have probably the same issue as you all, and I'm really upset about it, because I'm used to listening podcasts everyday on my way to school and now I can't. I can barely download any podcast. Episode of podcast is usually downloaded to 99%, then it stops and after several seconds the message which you've decribed, appears. I have last version of iOS and last version of podcast app on my IP4. I've tried all solutions described here, but none of them worked.

"Unable to Download Podcast" error after upgrade to iOS7 - iPhone 4S

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