2 Replies Latest reply: Sep 23, 2013 1:24 PM by Karl Emerick
Karl Emerick Level 1 Level 1 (0 points)

I'm having problems with my iTunes account in my Macbook. None of the music I have in the cloud is accessable to me. A few days ago I tried to update music on my iPod and instead of adding music it erased almost everything on it. After that much of my music collection was grey. I tried all sorts of things, such a reinstalling iTunes and nothing helped. I asked today in the Apple store and an employee there suggested I de-authorize and then re-authorize the computer. The sum result now being that none of my music in the cloud is visible. Strangely enough, I can still see and play the music from my iPad and iPhone. Any suggestions?

 

Thanks,

 

Karl


MacBook Pro