Busymom17
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Q: I can't receive me.com emails after ios7 update?

I have updated my 4S phone to IOS7 but now it insists on an icloud email address and I can't receive emails. Help... I am able to get the emails for my gmail and work email account.

iPhone 4S, iOS 7

Posted on Sep 23, 2013 12:14 PM

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Busymom17

Q: I can't receive me.com emails after ios7 update?

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  • by sterling r,

    sterling r sterling r Sep 25, 2013 2:28 PM in response to Busymom17
    Community Specialists
    Sep 25, 2013 2:28 PM in response to Busymom17

    Hello Busymom17,

     

    Thank you for using Apple Support Communities!

    From the article named iCloud: Using your @icloud.com email address found here http://support.apple.com/kb/ht5441.

    If you are an existing iCloud Mail user with an @mac.com or @me.com email address, Apple has reserved an @icloud.com email address for you. You will receive an @icloud.com equivalent for every active @me.com or @mac.com email address or alias that you have as part of your account.


    ...


    Note: No matter which address you choose to send email from, you will continue to receive all email sent to your @me.com, @mac.com, or @icloud.com email addresses directly in your iCloud inbox.

    So no @me.com and @icloud.com go to the same inbox.

    I would first check in Settings > iCloud to see if the Mail option is turned on.

    If it is, but you are unable to receive your emails to your iCloud account, check out the iPhone, iPad, iPod section of this article:

    iCloud: Troubleshooting iCloud Mail

    http://support.apple.com/kb/TS4002

     

    All the very best,

    Sterling