Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iTunes Radio not playing in iPhone

I downloaded the new ios7 softwear successfully, but when I go to iTunes Radio under music it says Network Unavailable. I checked the settings and iTunesis using Cellular Data. So why doesn't it play. It plays perfectly on my laptop.

Windows 7

Posted on Sep 23, 2013 1:41 PM

Reply
1 reply

Sep 25, 2013 4:26 PM in response to gregfromrehoboth beach

Hi gregfromrehoboth beach,


Welcome to the Support Communities!


Here are a few things to try:


Sign out of the iTunes Store account in Settings > iTunes & App Store


Quit the iTunes app:

iOS: Force an app to close

http://support.apple.com/kb/ht5137


Then restart and/or reset the iPhone:

iOS: Turning off and on (restarting) and resetting

http://support.apple.com/kb/HT1430


If you have tried those two things, refer to page 146 in the iPhone User Guide to Reset All Settings:


iPhone User Guide for iOS 7

manuals.info.apple.com/MANUALS/1000/MA1565/en_US/iphone_user_guide.pdf



Hopefully that will get you back on track ...


Cheers,


- Judy

iTunes Radio not playing in iPhone

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.